

Ruoff Mortgage - Plymouth, IN
Plymouth, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Steve Hissong, Ruoff Mortgage has received a review with 5 star rating from Aaron G
Reply from Owner
June 22nd, 2026 05:14 PM
Thank you for the perfect rating, Aaron. I appreciate your support and am glad to have been part of your experience with Ruoff Mortgage.
Clear communication on what was needed from us to expedite the loan!
Reply from Steve Hissong
June 9th, 2026 03:34 PM
Thank you, Aaron, for highlighting the clear communication you experienced. We're pleased that the process went smoothly and efficiently for you at Ruoff Mortgage.
We had a crazy situation with the closing, we were treated with the utmost respect and we felt as if we were important and our situation was important.
Reply from Owner
June 22nd, 2026 06:55 PM
Sharon, I'm happy to hear that you felt respected and valued during the closing process. It's important to me that every client feels their needs are prioritized, especially in complex situations. If there's anything more I can do for you,...
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Jessia was very friendly and always had an ipbeat attitude, which made us feel at ease even in most stressful situations.
Reply from Steve Hissong
June 25th, 2026 03:53 PM
Sharon, we're glad to hear that Jessica's friendly and upbeat attitude helped put you at ease during stressful times. Your comfort and peace of mind are very important to us. If there's anything else we can do for you, please let us know!
Steve Hissong, Ruoff Mortgage has received a review with 5 star rating from Connor D
Reply from Owner
June 2nd, 2026 12:28 PM
We appreciate the perfect rating, Connor! Thank you for trusting Ruoff Mortgage.
Steve was super easy to work with and was always on top of getting us the information that we needed.
Reply from Steve Hissong
June 2nd, 2026 12:30 PM
Connor, we're pleased to hear that Steve made the process easy and kept you well-informed. Thank you for sharing your experience with us at Ruoff Mortgage.
Patience and understanding of our concerns
Reply from Steve Hissong
May 18th, 2026 12:58 PM
Thank you, Ian, for highlighting the patience and understanding you experienced with us. We're happy to know our approach made a positive impact during your journey with Ruoff Mortgage.
Great communication skills and Jessica really knows her business!!!
Reply from Jessica Prater, Ruoff Mortgage
May 6th, 2026 06:12 PM
Thank you, Lacie! I was more than happy to take your initial call and work through your goals. It was great working with you and so happy I was able to help!
Communication
Reply from Jessica Prater, Ruoff Mortgage
May 6th, 2026 03:36 PM
Kristina, thank you for the great review. I am happy how everything worked for you...it all fell into place. Enjoy!
Ruoff Mortgage - Plymouth has received a review with 5 star rating from Michelle C
Reply from Owner
May 1st, 2026 01:39 PM
Thank you, Michelle, for the 5-star review! We truly appreciate you taking the time to attend our Lunch & Learn and share your support. It means a lot to us, and we hope you found the session valuable. We look forward to partnering with you...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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