Ruoff Mortgage - Plymouth, IN
Plymouth, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Ruoff Mortgage - Plymouth
Ruoff Mortgage - Plymouth has received a review with 5 star rating from Frannie B
Reply from Owner
October 9th, 2023 07:44 PM
Hi, Frannie. Thank you very much for your rating! We are glad you had a pleasant experience.
for
Ruoff Mortgage - Plymouth
Whitney was so personable during every step of the process any question or concern she was right at the phone ready to help and answer.
Reply from Whitney Swanson | NMLS# 1987716 | R...
October 10th, 2023 02:44 PM
Frannie, thank you for the kind words! I truly appreciate the opportunity to serve you on your homebuying journey!
Jessica took all the stress out of our home buying process. 10/10 would recommend using her services to anyone who's looking to start the buying process.
Reply from Owner
October 18th, 2023 05:39 PM
Thank you so much for the great recommendation, Layne! I really enjoyed your family and I am so glad you stuck with the process. The housing market was crazy and it may have taken a few months, but you did not give up finding the perfect home...
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Jessica took all the stress out of our home buying process. 10/10 would recommend using her services to anyone who's looking to start the buying process.
Reply from Jessica Prater | NMLS# 1460089 | Ru...
October 9th, 2023 01:08 PM
Thank you so much for the great recommendation, Layne! I really enjoyed your family and I am so glad you stuck with the process. The housing market was crazy and it may have taken a few months, but you did not give up finding the perfect home...
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for
Ruoff Mortgage - Plymouth
There seem to be a lot of times when I was asked to provide documents and then turn around and was told that those documents wouldn't do and we had to do another thing. Also sometimes the subjects were jumbled up for example when we were talking...
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Reply from Whitney Swanson, Ruoff Mortgage
May 13th, 2024 03:04 PM
Hello Diana, Thank you for your feedback and for taking the time to write about your experience. I'm sorry to hear that the documentation process did not meet your expectations. Your feedback is incredibly valuable to us and we will definitely...
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Customer service was excellent!
Reply from Jessica Prater | NMLS# 1460089 | Ru...
October 4th, 2023 07:23 PM
Albert, thank you so much for taking the time to share your experience. I enjoyed both of you and so happy I was able to step-in and help. Enjoy YOUR home!
for
Ruoff Mortgage - Plymouth
Whitney was great. Could not have asked for a better loan officer.
Reply from Whitney Swanson | NMLS# 1987716 | R...
October 3rd, 2023 03:23 PM
Lori, thank you for taking the time to leave a review! I appreciate your feedback and positive experience. It was my honor to serve you all! I can't wait to see all that you do to make your new house, HOME. Wishing you all of life's very best...
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Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Albert & J H
Reply from Owner
October 18th, 2023 05:39 PM
Albert, thank you so much for taking the time to share your experience. I enjoyed both of you and so happy I was able to step-in and help. Enjoy YOUR home!
We experienced excellent communication!
Reply from Jessica Prater | NMLS# 1460089 | Ru...
October 1st, 2023 12:05 AM
Thank you for the 5-stars, Jackie! You were both great to work with and I was so happy to be able to help.
for
Ruoff Mortgage - Plymouth
Ruoff Mortgage - Plymouth has received a review with 5 star rating from 574 O
Reply from Owner
September 18th, 2023 09:46 AM
Hi, 574. Thank you for taking the time to rate us!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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