Ruoff Mortgage - Plymouth, IN
Plymouth, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Steve and his team were friendly and knowledgeable. The Ruoff loan butler matched with Steve and his team made for a pleasant and painless experience. Getting the underwriter approval was the most stressful part. Steve and Tammi remained patient...
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Reply from Steve Hissong
December 4th, 2023 03:21 PM
Thank you, Joseph, for your 5 Star review. Tammi & I are thrilled to hear that you had a positive experience working with our team. It's great to know that you found our loan butler service easy to use and that our team was able to assist you...
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Ruoff Mortgage - Plymouth
Every question I had was answered within a reasonable amount of time.
Reply from Whitney Swanson | NMLS# 1987716 | R...
February 5th, 2024 04:52 PM
Thank you for the 5-star rating and the positive feedback, Kyle! I'm glad to hear that my responsiveness met your expectations. It was a pleasure assisting you with your mortgage needs. Please don't hesitate to reach out if you have any more...
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Everything was as promised and didn’t leave anything out. The entire process was quick and easy and we will definitely always recommend Ruoff.
Reply from Steve Hissong
November 20th, 2023 06:42 PM
Thank you for your positive feedback, Tim. We're thrilled to hear that our service provided made an exceptional experience with Ruoff Mortgage. It's great to know that the process was quick, easy, and met all your expectations. Your recommendation...
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Ruoff Mortgage - Plymouth
Steve is awesome. Guided me through the process and Ruoff's app/website is really cool. Let's you know where you are in the process and what needs to be done next. Very easy process.
Reply from Owner
November 20th, 2023 01:10 PM
Thank you for your positive feedback, Jared! We're glad to hear that Steve provided you with excellent guidance and that you found our app & website helpful. We strive to make the mortgage process as easy as possible for our customers.
I love the app and even the browser version was laid out well and kept me up to date on what needed to be done and how far I was in the process.
Reply from Steve Hissong
November 20th, 2023 02:44 PM
I'm thrilled to hear your positive feedback, Jared! It's great to know that you found both our app and browser version user-friendly and helpful in keeping track of your progress. Your high rating means a lot to me. Thank you for your review!...
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Ruoff Mortgage - Plymouth
Ruoff Mortgage - Plymouth has received a review with 5 star rating from Brianna F
Reply from Owner
December 7th, 2023 12:00 PM
I'm truly grateful for your 5-star rating, Brianna! Your feedback is not just a rating for me, but it's a reinforcement of the commitment I have towards providing excellent service to my clients. Please don't hesitate to reach out if you need...
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Ruoff Mortgage - Plymouth
Whitney was always a super intelligent and helpful addition regarding our loan. Any questions we had she was diligent in providing answers as well as more information we didn't even think of!
Reply from Whitney Swanson
February 5th, 2024 04:54 PM
Thank you so much, Brianna, for your kind words & 5-star rating! I'm thrilled to hear that you found my assistance helpful. It's always my goal to proactively provide information that could help in the loan process. Please don't hesitate to...
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Jessica was so helpful every step of the way! Any time I had a question she was there and loved doing this with no one but her!!
Reply from Jessica Prater | NMLS# 1460089 | R...
November 10th, 2023 01:40 PM
Haley, I loved doing "this" with you as well! :) I am so happy we were able to make everything work out...and for the better! I wish you many blessings on your new chapter.
5 stars very happy
Reply from Steve Hissong
November 6th, 2023 02:24 PM
I'm thrilled to hear that you're very happy with the service we provided Connor. Your 5-star rating is greatly appreciated and confirms our commitment to excellent customer service. We appreciate working with you again. Thank you for using...
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No one at the closing from ruoff was odd. I thought they were going to have a representative there.
Reply from Steve Hissong
November 6th, 2023 02:32 PM
Thank you for your feedback, Samantha. We're glad to hear that your overall experience with Ruoff Mortgage and myself was rated so highly. We would like to apologize that your expectation of having a Ruoff representative at closing wasn't met....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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