Ruoff Mortgage - Plymouth, IN
Plymouth, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Overall pretty good experience
Reply from Steve Hissong
June 20th, 2024 01:55 PM
Thank you for taking the time to share your thoughts, Christopher. We're glad to hear you had a pretty good experience with Steve Hissong. We aim to provide the best service at Ruoff Mortgage, and your feedback is valuable in helping us improve....
read more
for
Ruoff Mortgage - Plymouth
Whitney was exceptional. She explained every aspect of the loan process, with this being relatively new for me, she went above and beyond to make sure I knew every detail. Would recommend her to anyone.
Reply from Whitney Swanson | NMLS# 1987716 | R...
February 5th, 2024 04:50 PM
Thank you so much for your kind words, Travis! That truly means a lot to me. I appreciate the opportunity to serve you all on your home buying journey. I'm excited to see all this new season will bring for your family!
Steve Hissong, i give him high praise because there were no problems.
Reply from Steve Hissong
February 5th, 2024 02:42 PM
Thank you Barbara... It was a pleasure to work with you. Enjoy the view from your deck!!
Jessica went above and beyond to make herself available for communication throughout the process. Overall she did a fantastic job, ad will be considered a friend even after this transaction.
Reply from Jessica Prater | NMLS# 1460089 | R...
January 22nd, 2024 02:28 PM
Thank you for the praise and high rating, Benjamin! I am so happy to have met you through mutual friends and definitely consider you a friend as well! :)
for
Ruoff Mortgage - Plymouth
The whole process for last year till now was very good and we are very happy.
Reply from Whitney Swanson
February 5th, 2024 04:51 PM
Thank you, Ian, for your positive feedback and high rating! I'm thrilled to hear that you are happy with how the process went over the past year. Please don't hesitate to reach out if you have any further needs or questions. Again, thank you...
read more
The entire process went smoothly from start to finish
Reply from Jessica Prater | NMLS# 1460089 | R...
January 2nd, 2024 02:40 PM
Thank you for the high marks and comments, Tammy! And I agree. Both you and Sonny made the process just as smooth on my end too! I am excited for both of you and hope you enjoy being new homeowners! :)
The entire process was easy and I knew at all times what step needed to be taken to move forward with the process. No surprises and Steve answered all our questions in a timely manner.
Reply from Steve Hissong
July 2nd, 2024 03:44 PM
Thank you for your positive review, Kaitlyn! We're delighted to hear that you found the process with Ruoff Mortgage straightforward and appreciated Steve Hissong's timely responses. We aim to make our mortgage process as smooth and understandable...
read more
Great communication. Always explain why and how things work.
Reply from Steve Hissong
December 28th, 2023 04:59 PM
Thank you for your comments Rebecca. It was our pleasure to work with you and Gary. We hope you enjoy your new home in the country! Happy Holidays
Steve was so person centered in his approach with finding out my needs and helping me find the right way to go about my refinance. He was honest and upfront about what he and Ruoff could do for me. He made everything so simple to complete and...
read more
Reply from Owner
July 2nd, 2024 03:44 PM
Thank you so much for your glowing review, Stacey! We're thrilled to hear that Steve's person-centered approach made your refinancing process smooth and straightforward. We appreciate your trust in Steve and Ruoff Mortgage, and your recommendations...
read more
Steve was wonderful to work with. While we were pre-approved in June, it took until the end of November for us to end up with a signed purchase agreement. Once that happened, we were able to move quickly to close and move in by mid-December!...
read more
Reply from Steve Hissong
December 21st, 2023 04:19 PM
Thank you so much for your positive feedback Lauren. We always appreciate customers taking the time to complete the review. It's our top priority to provide efficient and hassle-free services to our clients and we're thrilled to hear yours...
read more
321–330 of 460
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us