Ruoff Mortgage - Plymouth, IN
Plymouth, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Steve is a top tier loan officer.
Reply from Steve Hissong
September 23rd, 2024 03:17 PM
Thank you, Drew, for your feedback about our loan officer, Steve Hissong. We're glad to hear you had a positive experience working with him at Ruoff Mortgage. A rating of 4.62 out of 5 stars is great and we will strive to provide a 5-star experience...
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Nothing to add
Reply from Steve Hissong
September 19th, 2024 04:13 PM
Thank you for taking the time to leave a review, Andrew. We are glad to see that you've given Steve Hissong from Ruoff Mortgage a rating of 4.18 stars. While you've mentioned there's nothing to add, we always appreciate any feedback that can...
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Steve was always there when I needed him, he was very patient and answered all my questions great service made the process very smooth 💯 i would recommend Steve from Rouff mortgage
Reply from Owner
March 3rd, 2025 07:37 AM
I'm thrilled to hear that you had such a positive experience with Steve Hissong here at Ruoff Mortgage. We agree that Steve is quite admirable in his dedication towards his clients. It's wonderful to know that he made your mortgage process...
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Steve was always there when i needed him he was patient with all my questions and answers all of them. Great service I have to say it was a very smooth experience.
Reply from Steve Hissong
September 17th, 2024 03:55 PM
Thanks for your excellent review, Carlos. It's great to hear that Steve was always there for you during your experience with Ruoff Mortgage, providing patient and comprehensive answers to your questions. We're thrilled to know that you found...
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Friendly people
Reply from Jessica Prater, Ruoff Mortgage
September 16th, 2024 03:24 PM
I'm thrilled to hear that you found our team to be friendly, Nancy! Your kind words and 5-stars mean the world to us! If you ever need anything in the future, don't hesitate to get in touch. Thank you for your review!
Jessica was excellent at making sure that we stayed on schedule and that she received everything from us in a timely manner. Jessica also, went above and beyond talking through all of our options when making our home purchase. Would highly...
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Reply from Jessica Prater, Ruoff Mortgage
September 9th, 2024 02:07 PM
Tyler thank you for the great review! It is great to be able to offer many different options and be able to talk through what would work best for your scenario. I hope you and your family enjoy many happy years in your new home!
Smooth process with Jessica!!
Reply from Owner
September 9th, 2024 02:03 PM
Kari, I am glad you found it to be smooth and easy! Tammi and I work hard on this side to make the lending process flow as smoothly as possible so it is one less thing on your plate. :) Enjoy your new home!
Jessica made the process smooth and easy!! She has great communication skills!
Reply from Jessica Prater, Ruoff Mortgage
September 9th, 2024 02:03 PM
Kari, I am glad you found it to be smooth and easy! Tammi and I work hard on this side to make the lending process flow as smoothly as possible so it is one less thing on your plate. :) Enjoy your new home!
Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Amy A
Reply from Owner
September 3rd, 2024 12:38 PM
Amy, thank you for the 5 stars!
Jessica was responsive, thorough, polite, and easy to work with. I communicated my desire of wanting to close prior to my birthday if possible. Jessica was very transparent and provided a realistic timeline of events verbally, (along with LoanButler...
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Reply from Jessica Prater, Ruoff Mortgage
September 3rd, 2024 12:29 PM
Amy, thank you for the wonderful review! I loved that you recognized the little things such as the quick introduction to my assistant Tammi. :) She truly plays a huge role on my team and it is good to know those small pieces help. We both loved...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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