Plaza Residential Mortgage - Lake Arrowhead, CA
Lake Arrowhead, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
Contact Info
Point of Contact:
Todd Iles
Branch Manager
tiles@gemcorp.com
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Todd is the best. He did everything on time and we have the best service on all the loans Todd did for us. Also his office staff is great. We had three or four loans that Todd had done for us and we were very happy with all of them,
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Anytime you work with Todd it is a great experience. He always speaks slow, he speaks in your terms so you understand everything you are signing. Todd will not go to the next thing till you completely understand what you are signing.
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We were very nervous when we met with Todd Iles. We had no knowledge about the loan process so we placed our trust on him to guide us through the process. And boy we are glad we did.There were a couple bumps in the road, and extra items needed...
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Todd is such an easy person to work with. He explained our options in terms we could understand. He worked with us in getting all the information we needed for the process. He promptly returned our email or phone calls and he never made us...
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My wife and I used Plaza Residential Mortgage after a recommendation from a friend. We have used them 3 times. The first time was in 2009 when we first bought our house in Oakland and two more times to refinance. The last time we used them...
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I am incredibly picky on who I work with. I screened 6 different lenders for my special situation in trying to buy and sell a home. Todd was the only one out of 6 to figure out how to get me my loan to help me buy/sell my homes. He is resourceful,...
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Tara Huston
I worked with Tara Huston and she was wonderful! Probably the most fun I've ever had getting a loan. She was super quick to update me on things and responding to questions. She even gave me her cellphone number, allowing me to text her with...
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Tara Huston
She is very knowledgeable at what she does, very reliable and patient. I remember during the process of our refi loan calling her with every question and she never complain.
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Tara Huston
Tara provided exceptional customer service. She was extremely responsive and we were able to work with her entirely remotely. It felt like we were her only customer and we were particularly impressed with her professional and friendly approach....
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Tara Huston
Tara helped my husband and I do a cash out refinance on our home. Not only did she offer us a lower interest rate than our old mortgage company was trying to offer us but she helped us lower the rate even further by improving our credit scores...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)