
Plaza Residential Mortgage - Lake Arrowhead, CA
Lake Arrowhead, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
Contact Info
Point of Contact:
Todd Iles
Branch Manager
tiles@gemcorp.com
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Better communicatio.
Extremely polite and professional
Reply from Owner
July 31st, 2025 11:58 PM
Thank you for your kind words! We strive to provide exceptional service and appreciate your recognition of our team's professionalism. Your support motivates us to continue delivering the best experience possible. We look forward to serving...
read more
Todd came highly recommended back in 2005 and we have continued to work with him and his staff since then. He understands the housing market and will always recommend the best path forward.
Reply from Owner
July 7th, 2025 06:41 PM
Thank you for your kind words, Arnold! We're thrilled to hear that Todd and our team have been able to provide you with consistent support and guidance since 2005. Your trust and loyalty mean a lot to us, and we're committed to continuing to...
read more
Todd Iles has received a review with 5 star rating from Dustin T
Reply from Owner
July 7th, 2025 02:14 AM
Thank you for your outstanding rating! We're thrilled to know you had a great experience. Your support means a lot to us. We look forward to serving you again soon!
I have been doing loans through Plaza since 2002. Todd and Claudia have always taken care of my needs and done a stellar job.In my opinion they are the best there is in the business, I even continued using them for two loans outside California...
read more
Reply from Owner
July 3rd, 2025 11:44 AM
Thank you for your loyalty and for sharing your positive experiences with Todd and Claudia. We’re thrilled to hear that they have consistently met your needs and provided outstanding service since 2002. Your continued trust, even for loans...
read more
Todd Iles has received a review with 5 star rating from Bob N
Reply from Owner
July 2nd, 2025 11:44 PM
Thank you for your five-star rating! We appreciate your support and look forward to serving you again soon.
Todd and his staff are very knowledgeable but most importantly they care about all their customers. First choice when needing a loan and advice.
Reply from Owner
July 1st, 2025 11:45 PM
Thank you for your wonderful feedback, Pam! We appreciate your trust in Todd and our team. It's great to hear that you feel cared for and supported in your loan needs. We look forward to assisting you again in the future!
Todd is awesome! Friendly, helpful and super informative with the whole process! Would recommend to anyone in the process of buying a home!! Would definitely be using him for all future home buying!!
Reply from Owner
June 30th, 2025 08:13 PM
Thank you for your fantastic feedback! We're thrilled to hear that Todd provided you with such a positive experience during your home buying journey. Your recommendation means a lot to us, and we look forward to assisting you with any future...
read more
I have worked with Plaza Residential on numerous occasions and they make it a seamless endeavor
Reply from Owner
June 30th, 2025 08:13 PM
Thank you for your kind words, Bert! We're thrilled to hear that you've had such positive experiences with Plaza Residential. Our team strives to provide seamless service, and your feedback means a lot to us. We look forward to continuing our...
read more
Todd Iles has received a review with 5 star rating from Adam J
Reply from Owner
June 30th, 2025 05:43 PM
Thank you for the fantastic rating! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team. We look forward to serving you again soon!
11–20 of 456
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)