Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Attentive. Patient. Knowledge
Bill is always available, informative, and efficient.
for
Julie C. Nichols
On time closing
Reply from Julie C. Nichols
December 13th, 2021 03:56 PM
Nancy, it means a lot when realtors take the time to write a review. On time closings are our specialty and we hope to help many more of your customers!
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Laura Stuckey
Laura was available literally within an hour at any hour of the day to discuss my home financing options, and any questIons I had regarding charges and the home buying, loan approval process. She is extremely knowledgeable on mortgage rates,...
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Rob is just the best. He goes the extra mile in every opportunity and he is always there when you need him. I couldn't recommended him more.
Reply from Rob Rothrock
December 28th, 2021 02:45 AM
Thanks for taking the time to share your experience...our team LOVES crushing it for our clients!
for
Laura Stuckey
Laura was super knowledgeable and super helpful. She made the whole process easy. I never felt I didn't know what was going on, or where we were in the process.
for
The communication was great
Reply from Rob Rothrock
December 28th, 2021 02:45 AM
Thank you for the great review!!
for
Laura Stuckey
The time spent explaining and assuring us regarding the loan was perfect. Her quick responses to our questions and needs were most appreciated.
Lauren and her team work endlessly to find the best loan options for my clients. She is always my #1 recommended lender! Simply the best.
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Julie C. Nichols
Julie was great. She communicated with me throughout the process.
Reply from Julie C. Nichols
December 13th, 2021 03:55 PM
Thanh, thank you for the review. I know this experience was a bit frustrating at time and it was most certainly outside our normal execution times but we truly appreciate your business. Things can be bumpy when something is a bit "outside the...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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