
Plano, TX
Plano, TX

Getting a mortgage should fit your life. At First United, we sit down and really get to know you. We answer your questions and ask some of our own so we can best understand your unique situation. And, unlike most lending companies, we house... Show More
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Shelly was completely on top of everything. Both our real estate agent and the seller's agent give continued compliments on how smoothly and timely everything ran. Shelly has been nothing short of patient, friendly, and accommodating. She was...
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we have used Rick in the past. He is always very responsive.....any time I call him, he either answers or gets back to me very quickly.
Really professional and pleasant to work with. Thank you, Rick.
Reply from Rick Phillips - First United Mortga...
March 4th, 2025 10:14 PM
Thanks for the opportunity to assist with financing for your new home. Please refer me to anyone else you know needing mortgage financing, refinancing, or construction financing.
Mario didn’t inform me of points needing to be paid to get the 6.5% rate and in fact told me there were zero points to get that rate. My CCW shows this. I have an email from him showing rate lock of 6.5% (no points mentioned). When I saw the...
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Shelly anticipated all of our questions and provided clear, concise, regular communication as to the status and documentation needsImportantly (perhaps most), Shelly is highly available - even a call with no VM is responded to quickly. Shelly...
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It was our first time working with Shelly. Her professionalism, knowledge, availability, and kindness created the perfect environment to successfully get us through the loan process. A fantastic experience!
Shelly took the time to communicate and explain when we had questions or concerns.
Rick worked hard to get my loan approved. There were a lot of issues that underwriting didn’t understand and Rick was patient and made it happen
Reply from Rick Phillips - First United Mortga...
March 4th, 2025 10:14 PM
Thanks for the opportunity to assist with cash out financing on your investment property. Please refer me to anyone else you know needing mortgage financing, refinancing or construction financing.
I like that Jonathan is easy to talk to and moves fast. He’s always got a solution for anything that might come up. Happy doing business with you again.
Lydell was very timely with information and kept us in the loop. He was very upfront about everything and answered all of our questions.
Reply from Lydell Stevenson - First United Mor...
February 18th, 2026 03:52 PM
I appreciate your kind words, David. I'm glad to hear that you felt informed throughout the process and that I could address your questions. It was a pleasure assisting you with your mortgage needs. If you have any more questions or need further...
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Jonathan, thank you for your help
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About
Getting a mortgage should fit your life. At First United, we sit down and really get to know you. We answer your questions and ask some of our own so we can best understand your unique situation. And, unlike most lending companies, we house our underwriting, processing, closing and funding departments all under one roof to simplify and accelerate the mortgage process. The result is a loan that's simple, fast, convenient and specifically tailored to you and your investment.
We welcome the opportunity to earn your business and trust by making your financing process a positive experience.
Apply on-line today and get the right mortgage from First United. It's time to Spend Life Wisely®.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
This is not an offer for extension of credit or commitment to lend. All loans subject to program guidelines and final underwriting approval. Not all applicants qualify. Information and pricing are subject to change at any time and without notice. The content in this advertisement is for informational purposes only. Please contact your loan officer for further information. Copyright © 2024 First United Bank. All Rights Reserved.