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Plano in Plano, TX

Plano, TX

Plano, TX
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Getting a mortgage should fit your life. At First United, we sit down and really get to know you. We answer your questions and ask some of our own so we can best understand your unique situation. And, unlike most lending companies, we house... Show More
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Reviews from Web
  • M
    Michael J V
    COLDSPRING, TX
    Posted on October 27th, 2025 05:15 PM
    Typically very fast responses from Rick. Competitive rates offered. Very professional.
    Reply from Rick Phillips - First United Mortga...
    October 27th, 2025 05:43 PM
    Thanks for the feedback. I appreciate your patience as we worked through some hurdles. Please keep me in mind for any future transactions, or if you know anyone else needing mortgage financing, refinancing or custom home construction financing....
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  • for
    Kevin King
    Encompass
    M
    Matthew C S
    ROCKWALL, TX
    Posted on October 16th, 2025 04:29 AM
    We have worked with Kevin before and when we decided to refinance Kevin was the first and only one I called to help us.
    Reply from Kevin King
    December 1st, 2025 08:31 PM
    Matt,Thank you so much for your 5-star review! It means a lot that you chose to work with me again and trusted me with your refinance. Your loyalty and confidence are truly appreciated. I’m glad I could make the process smooth and stress-free...
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  • S
    Shelby L L
    PARIS, TX
    Posted on October 8th, 2025 02:47 PM
    Lydell is very eloquent. great communication skills. he was easy to talk to and had more answers than even my realtor. His responses were timely and he made sure I understood every line of our documents. 10/10 service
    read more
    Reply from Lydell Stevenson - First United Mor...
    February 18th, 2026 03:47 PM
    Shelby, I'm pleased to know that you appreciated the communication and support I provided during the process. Ensuring clarity and understanding in every aspect of our work together is important to me. Thank you for your kind words and for...
    read more
  • V
    Vernel T L
    Bixby, OK
    Posted on October 7th, 2025 02:01 PM
    Overall experience
    Reply from Lydell Stevenson - First United Mor...
    February 18th, 2026 03:47 PM
    I appreciate the positive rating, Vernel. It’s rewarding to know that your overall experience with First United Mortgage Group met your expectations. If there's anything else I can assist you with in the future, please feel free to reach out....
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  • for
    Kevin King
    Encompass
    J
    Justin E
    FORT WORTH, TX
    Posted on October 2nd, 2025 02:25 PM
    Kevin took to time to make sure my wife and I understood every detail and step of what we went through. He was thorough!
    Reply from Kevin King
    October 2nd, 2025 02:31 PM
    Justin, thank you! I love helping couples like you and Tarsha understand and navigate this crazy process. Seeing you walk into your new home yesterday was worth every bit of effort it took. Congratulations again!
  • for
    Kevin King
    Encompass
    Z
    Zatarsha D
    FORT WORTH, TX
    Posted on October 2nd, 2025 02:16 PM
    Love his personality and how willing he is to help.
    Reply from Kevin King
    October 2nd, 2025 02:26 PM
    Tarsha it was such a pleasure helping you and Justin navigate the process of buying your first home. I'm always here to help with any of your mortgage needs! Congratulations!
  • B
    Benny R J
    GARLAND, TX
    Posted on October 1st, 2025 10:15 PM
    Very helpful with the decisions and good communication
  • K
    Kimberly A H
    OWASSO, OK
    Posted on September 22nd, 2025 01:55 PM
    Poor communication, no follow up received throughout the proces, unanswered emails and voicemails
    Reply from Mario Martinez - First United Mortg...
    October 9th, 2025 08:17 PM
    We appreciate your input and thank you for sharing your feedback.
  • J
    Jana S B
    HOUSTON, TX
    Posted on September 2nd, 2025 04:46 PM
    Jon and I had a great experience because of Rick's friendly personality, professionalism, availability and promptness in handling our loan.
  • J
    Jonathan L B
    HOUSTON, TX
    Posted on August 29th, 2025 02:02 PM
    I appreciated Rick's calm and professional demeanor plus his years of experience.
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    About
    Getting a mortgage should fit your life. At First United, we sit down and really get to know you. We answer your questions and ask some of our own so we can best understand your unique situation. And, unlike most lending companies, we house our underwriting, processing, closing and funding departments all under one roof to simplify and accelerate the mortgage process. The result is a loan that's simple, fast, convenient and specifically tailored to you and your investment. We welcome the opportunity to earn your business and trust by making your financing process a positive experience. Apply on-line today and get the right mortgage from First United. It's time to Spend Life Wisely®.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    This is not an offer for extension of credit or commitment to lend. All loans subject to program guidelines and final underwriting approval. Not all applicants qualify. Information and pricing are subject to change at any time and without notice. The content in this advertisement is for informational purposes only. Please contact your loan officer for further information. Copyright © 2024 First United Bank. All Rights Reserved.