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Pierpont Branch in Morgantown, WV

Pierpont Branch, Morgantown, WV

Morgantown, WV
Company Logo
More than 100 years ago, we began assisting the people of our communities with financial services and products. We started out small and our growth has been steady, stable and measured over the years. We changed with the times, embracing te... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
88%
4 Star
7%
3 Star
0%
2 Star
1%
1 Star
4%
Reviews from Web
  • R
    Ruth E
    Keyser, WV
    Posted on October 9th, 2024 04:24 PM
    She smart and very easy to work with
    Reply from Janet Saul
    October 13th, 2024 04:26 PM
    I'm thrilled to hear your positive feedback, Ruth! I strive to make the process as seamless as possible and I'm glad to know I was successful in doing so. Your satisfaction is my top priority. Remember, I'm here if you need anything else. Thanks...
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    Susan W
    Morgantown, WV
    Posted on July 19th, 2024 09:09 PM
    My husband did all the communicating. I just took the survey and answered based on what he said had occurred.
    Reply from Janet Saul
    July 23rd, 2024 09:12 PM
    Thank you for taking the time to leave a review, Susan. I'm glad to hear that your husband's communication with Clear Mountain Bank went well. Your feedback means a lot to us. If you or your husband have any other comments or suggestions, please...
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  • S
    Steven W
    Morgantown, WV
    Posted on July 13th, 2024 04:50 PM
    Responses to questions were prompt with little delay. The only real wait was the committee who decided whether to give me the loan, and that was expected. Everything went as expected.
    Reply from Janet Saul
    July 17th, 2024 04:52 PM
    Thank you for your feedback, Steven. It's great to hear that you found our response times satisfactory and the loan process went as expected. We always strive to make our loan application process as straightforward as possible at Clear Mountain...
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  • R
    Rebecca P
    Terra Alta, WV
    Posted on July 13th, 2024 02:33 PM
    Great customer service!
    Reply from Janet Saul
    July 17th, 2024 02:37 PM
    I'm so glad to hear that you had a positive experience, Rebecca! Your kind words and the 5-star rating mean the world to me and the entire team at Clear Mountain Bank. We strive to provide the best customer service possible and I'm delighted...
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    Tammy M
    Bruceton Mills, WV
    Posted on July 11th, 2024 08:40 PM
    Everything was done in a timely manner. Janet is wonderful to work with.
    Reply from Janet Saul
    July 15th, 2024 08:42 PM
    Hi Tammy, I'm thrilled to hear that you had a positive experience with us at Clear Mountain Bank. It's always great to know that our efforts to ensure smooth and timely transactions are recognized. Your feedback is truly appreciated. Thank...
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  • E
    Ellen C
    Fairview, WV
    Posted on July 10th, 2024 05:42 PM
    Janet was very knowledgeable and communication with her was top notch!
    Reply from Janet Saul
    July 14th, 2024 05:45 PM
    I'm so pleased to hear that you had a positive experience, Ellen! Your feedback is greatly appreciated, and I'm glad I could provide you with top notch communication. If you ever need any assistance in the future, don't hesitate to get in touch....
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  • J
    Jeffry L
    Morgantown, WV
    Posted on July 10th, 2024 05:05 PM
    We've been with Janet for 30yr's and She's the best we've dealt within in this specialty bar none.
    Reply from Janet Saul
    July 14th, 2024 05:06 PM
    Thank you so much for your kind words and stellar rating, Jeffry! I'm overjoyed to hear that you've been satisfied with my services over the past 30 years. It's always a pleasure working with you and I'm looking forward to many more years of...
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  • T
    Tracy T
    Kingwood, WV
    Posted on May 30th, 2024 03:31 PM
    She reached out to us knowing that our home equity was due to expire and informed us as to what we needed to do in order to renew it.
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    Nancy I
    Morgantown, WV
    Posted on May 30th, 2024 01:47 PM
    Janet made the process of refinancing my mortgage stress free. As my dad would say, “she was on the ball.” A pleasure to work with her.
    Reply from Janet Saul
    June 3rd, 2024 01:49 PM
    I'm thrilled to hear you had a positive experience refinancing your mortgage with Clear Mountain Bank, Nancy! Your dad's saying made me smile - I always aim to be 'on the ball' for all my clients. It was a pleasure working with you as well....
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    Titus Y
    Oakland, MD
    Posted on May 29th, 2024 12:50 PM
    Janet worked very hard and did lots of behind-the-scenes work. She was available to answer my questions and was upfront and open. She did what it took to provide our immediate needs. I feel like we were served with excellent service and also...
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    Reply from Janet Saul
    June 2nd, 2024 12:50 PM
    Thank you so much for your positive feedback, Titus. I'm thrilled to hear that you appreciated my effort and availability throughout our process. Your satisfaction is my top priority and I'm glad that I was able to meet your immediate needs...
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    About
    More than 100 years ago, we began assisting the people of our communities with financial services and products. We started out small and our growth has been steady, stable and measured over the years. We changed with the times, embracing technology and trends, but only if those changes facilitated better products and services for our customers. Take a trip back into time and chart the beginning and the growth of the financial institution that is now Clear Mountain Bank.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Clear Mountain Bank is an Equal Housing Lender. Member FDIC. NMLS ID #523098. Loans are subject to credit approval. Not all applicants will qualify. Additional terms, conditions, and restrictions may apply.