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5.0
SFTP
P
Phra P
Bruceton Mills, WV
Posted on January 27th, 2024 09:26 PM
She always kept us informed of what was going on and took good care of us. Thank you again Janet
Reply from Janet Saul
January 30th, 2024 09:27 PM
I enjoyed working with you. Thanks for the great feedback.
4.83
SFTP
A
Amy E
Masontown, WV
Posted on January 23rd, 2024 10:49 PM
Always got back with me whenever I have a question in a timely manner and very helpful.
Reply from Janet Saul
January 26th, 2024 10:51 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
5.0
SFTP
A
Amanda R
Tunnelton, WV
Posted on January 14th, 2024 01:10 PM
Everyone at the bank was great. Appraiser not the best choice
Reply from Janet Saul
January 17th, 2024 01:11 PM
It was great working with you. Thanks again for putting your trust in us.
5.0
SFTP
U
Uneika M
New Salem, PA
Posted on January 12th, 2024 03:55 AM
The employees were all very polite, positive and professional.
Reply from Janet Saul
January 15th, 2024 03:57 AM
I enjoyed working with you. Thanks for the great feedback.
5.0
SFTP
M
Morgan T
Grafton, WV
Posted on January 11th, 2024 07:25 PM
The timely responses and wealth of information
Reply from Janet Saul
January 14th, 2024 07:27 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
4.5
SFTP
C
Christopher R
Tunnelton, WV
Posted on January 11th, 2024 06:25 PM
Janet was great, only complaint would be the appraiser.
Reply from Janet Saul
January 14th, 2024 06:26 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
4.83
SFTP
M
Mary V
Mc Henry, MD
Posted on November 30th, 2023 10:03 PM
Janet was quick to respond to all of my questions and concerns
Reply from Janet Saul
December 3rd, 2023 10:03 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
5.0
SFTP
A
Andrea B
Morgantown, WV
Posted on November 30th, 2023 02:01 PM
Janet was helpful and supportive throughout the entire process. She was responsive to my questions, and communication was always timely.
Reply from Janet Saul
December 3rd, 2023 02:04 PM
I really appreciate the feedback and am looking forward to working with you again.
4.5
SFTP
J
Julie C
Napier, WV
Posted on November 30th, 2023 01:12 PM
Im not a big fan of an email - phone experience that the world has gone to. This is not Janet's fault. There are so many things that can slip through and not get explained or told. Overall the experience was a great one but again just not a...
read more
Reply from Janet Saul
December 11th, 2023 07:31 AM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
3.83
SFTP
L
Leisa L
Morgantown, WV
Posted on November 30th, 2023 01:43 AM
Janet is very nice to work with
Reply from Janet Saul
December 3rd, 2023 01:45 AM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.

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