P
PHM Dallas, Carrollton, TX
Carrollton, TX
Our goal at Priority Home Mortgage, L.P., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousan... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
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Excellent customer service
Reply from Amy Bott
March 28th, 2025 04:27 PM
Thank you, Shelia!
I think that it would've been a better experience if the team at Parkstone had better communication skills when it came to the documentation needed for processing our paperwork. Throughout the process, we were left in the dark as to why certain...
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Reply from Celina Johnson
February 8th, 2024 02:31 PM
I appreciate you taking the time to share your experience, Kimberly. It's clear that your journey didn't meet your expectations or our own standards. I’m genuinely sorry to hear about the communication issues you experienced with our team and...
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My issue isn’t so much with Celina as we only dealt with her towards the end of our closing. My issue is with Drew Russo. On multiple occasions he appeared to struggle with listening, critical thinking, & problem solving. We had to repeat ourselves...
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Reply from Celina Johnson
February 8th, 2024 02:31 PM
I'm sincerely sorry to hear about your less than satisfactory experience with us, David. Your feedback is very important and I am disheartened to hear about the communication issues you encountered with Drew. Our goal is always to provide clear,...
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Very good person and very helpful
Reply from Jason Thomas
November 7th, 2023 04:54 PM
I'm deeply touched by your kind words, Rezaul. I'm glad to have been helpful to you. It's always my goal to provide the best service possible and I'm thrilled to hear that this was reflected in your experience with. I am here for any future...
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Timeliness and great suggestions.
Reply from Jason Thomas
November 6th, 2023 04:58 PM
I'm truly grateful for your kind words and top rating, Najar. It was my absolute pleasure to work with you and I'm glad you found my suggestions valuable.
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The amount of communication and advice given was perfect. Also the help and understanding that we were first time home buyers with lots of questions was perfect as well
Fast, friendly, and simple advice ever time! Great job!
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Thank you !
Reply from Amy Bott
March 28th, 2025 04:27 PM
My pleaure!
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I had a lot of communication with Amy, not much advice because it is a new build but from our conversations I know she is extremely knowledgeable in the field of realty.
We had a great experience with loan officer Ms. Bridget Kelly.
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About
Our goal at Priority Home Mortgage, L.P., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Priority Home Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 311939
Gallery
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov