Flat Branch Home Loans - Peoria, IL
Peoria, IL
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Best in the business!
Reply from Lori Hines
October 19th, 2024 06:38 PM
Hi Ryan, thank you so much for the 5 stars and your kind words!
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Customer service
Reply from Lori Hines
October 19th, 2024 06:37 PM
I'm thrilled to hear about your 5-star experience, Shane! Your satisfaction is my priority, and it's wonderful to know that my customer service met your expectations. I'm here to support your needs at Flat Branch Home Loans. If there's anything...
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Natalie was awesome throughout this entire process. I called many times and she never seemed to get annoyed with me even tho I was very persistent and she got everything done very quickly and just gave us an overall great experience. Highly...
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Reply from Natalie Storm
October 21st, 2024 12:52 PM
Hi Jacob! It's Natalie here. I'm thrilled to hear that you had a great experience with Flat Branch Home Loans. It was a pleasure working with you and answering any questions you had. Your persistence is commendable and it's great to see it...
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Katie is truly amazing at what she does! She loves what she does and it shines through in how she treats her clients. From start to finish she kept us informed and made herself available all hours of the day regardless what was going on. Thank...
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Reply from Katie Hines Beachler - Team Hines b...
October 11th, 2024 02:42 PM
Thank you so much!! You guys were awesome to work with and I’m just so excited for your family! Appreciate you all ☺️❤️
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I love the videos that keep my clients updated!
Reply from Lori Hines
October 19th, 2024 06:37 PM
I'm thrilled to hear that you find the videos helpful, Daniel! We look forward to working with you and your clients in the future!
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Responsiveness was great. Questions never went unanswered. Closing was fast and easy. The app is great and made everything feel modern. As a first-time buyer I would come back for future mortgages.
Reply from Lori Hines
October 19th, 2024 05:55 PM
I'm thrilled to hear about your positive experience, Sean! It's wonderful to know you found the process smooth and modern, particularly through the use of our app. As a first-time buyer, your experience is especially important to us at Flat...
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LORI, and her team has a good response time of getting back to you. She always tries to solve any issues that arise. I would recommend her for any of my clients.
Reply from Lori Hines
October 28th, 2024 03:46 PM
Thank you so much for your positive feedback, Donna. It's fulfilling to know that you appreciated my team's response time and problem-solving efforts. We strive to provide the best possible service to our clients at Flat Branch Home Loans....
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We’ve worked with Flat Branch twice now and wouldn’t go through anyone else. They’re timely, the app is a really nice feature and they answer all the questions even when you have a million of them!
Reply from Lori Hines
October 14th, 2024 08:21 PM
Thank you so much, Joshua! I'm thrilled to hear that you've had such positive experiences with us at Flat Branch Home Loans. Your feedback is greatly appreciated and I'm glad to know that our app and our team could make your home loan process...
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Natalie is just amazing! I refer all of my clients to her. She has always been right there to help not only the client but also me as well. I can trust her to take care of my clients exactly as i would and guide them through the process step...
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Reply from Natalie Storm
October 25th, 2024 10:13 PM
Team work makes the dream work! You are amazing to work with and I'm so happy you trust me to take care of your clients. I know they mean as much to you as they do to me. Thank you so much for taking the time to leave your thoughts!
Natalie was fantastic to work with from start to finish. Any and every question no matter how ridiculous it may have sounded was answered quickly and explained in a way that could be easily understood. Couldn't recommend a better person to...
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Reply from Owner
June 22nd, 2025 12:00 AM
Thank you for your review and recommendation! It was a pleasure helping you.
871–880 of 1486
About
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Chesterfield location to meet your local lender!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 224149
Disclaimer
NMLS# 224149