Flat Branch Home Loans - Peoria, IL
Peoria, IL
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Straightforward loan process. Natalie was responsive to questions.
Reply from Natalie Storm
August 7th, 2025 03:56 PM
I'm glad to hear that the loan process felt straightforward for you, and that my responsiveness was helpful. It was a pleasure to assist you with your questions along the way. Thank you for choosing Flat Branch Home Loans, Landen.
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Lori was fantastic at communicating every step of the process and was always very quick to answer questions that I had. I got the sense that she had my best interests in mind. I will have no problem recommending Lori to friends and family in...
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Reply from Lori Hines
July 28th, 2025 02:44 PM
Adam, thank you for your thoughtful review. I'm delighted to hear that you felt well-supported throughout the process and that my communication helped keep things clear. Having your best interests in mind is at the core of what I do, and I'm...
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Everyone I interacted with was professional and helped me to understand the whole process better. Quick responses also helped a lot and clear communication was nice as well
Reply from Lori Hines
July 28th, 2025 01:28 PM
Jacob, thank you for sharing your experience. I'm pleased to hear the professionalism and clarity in communication stood out to you. It's important to me that you felt well-informed throughout the process, and I'm glad the quick responses made...
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Very professional good problem solving and great customer service
Reply from Lori Hines
July 28th, 2025 12:46 PM
Ibeth, thank you for taking the time to share your experience. I'm glad to hear that you found my service professional and helpful. It's always my goal to provide effective solutions and exceptional customer service. If there's anything more...
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Seriously, I'd give her a million stars if I could! Natalie was a lifesaver, and I'd totally recommend her to anyone.
If everybody worked as hard as she does, the world would be so much smoother. No matter the issue or the frustrations, and I know I'm frustrating for sure, she was kind and did more than anyone I've ever known to make it happen, and im 6 months...
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There was not a SINGLE part of getting my house for my family, and in an extreme hurry at that, that she did not make it feel smooth and effortless, she did WAY more than you could expect out of someone!! Even at odd hours and days, she genuinely...
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It's always a fabulous experience working with Natalie! She always goes above and beyond to make my clients feel comfortable with one of the biggest purchases in life!
Reply from Natalie Storm
August 20th, 2025 05:48 PM
I'm thrilled to hear that you and your clients have had such positive experiences working with me. It's my priority to provide the support and care needed during such a significant purchase. Thank you for your kind words and for trusting me...
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Katie was amazing to work with. She was friendly, knowledgeable, and made herself completely available. Whenever we had questions, we could text or call, even outside of normal working hours, and she was quick to respond. It is very obvious...
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Reply from Owner
July 21st, 2025 03:50 PM
Thank you so much for the kind words, Richelle! I appreciate you trusting me to take care fo your financing.
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Lori was sooo nice and made sure I knew exactly what was going how and how things worked. She also held in there with me we hit alot of bumps and she was kind and VERy patient and helped get me through and make sure I got what I was looking...
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Reply from Lori Hines
July 18th, 2025 10:18 PM
Darian, I truly appreciate your kind words. I'm glad to have been by your side through the process and to ensure you felt informed every step of the way. It's wonderful to hear that my support and patience made a difference during the bumps...
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About
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Chesterfield location to meet your local lender!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 224149
Disclaimer
NMLS# 224149