Flat Branch Home Loans - Peoria, IL
Peoria, IL
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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IT WAS A SIMPLE AND MOSTLY DIGITAL PROCESS.
Reply from Stacy Wolak
August 28th, 2025 12:15 PM
I'm glad to hear that you appreciated the simplicity and digital aspect of the process, Brandon. Making things straightforward and accessible is important to me, and I'm pleased it met your expectations. If you have any further questions or...
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Flat Branch Home Loans - Peoria, IL
Flat Branch Home Loans - Peoria, IL has received a review with 5 star rating from Brandon S
Natalie was very helpful with all aspects of the home buying process! She answered all my questions, some even multiple times and was kind throughout the whole process. She worked quickly and efficiently to get all my documents in oreder and...
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Reply from Natalie Storm
August 28th, 2025 06:18 PM
I'm so pleased to hear that you found my support during the home buying process helpful. Answering your questions, even multiple times, is all part of ensuring you feel comfortable and well-informed. I'm glad that my efforts to work quickly...
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Natalie Storm has received a review with 5 star rating from Madaline K
for
Communication is always great, everyone is always responsive and kind. Figures are always sent out in a timely manner
Reply from Owner
August 18th, 2025 03:48 PM
Amanda, thank you so much for your kind words. I'm really pleased to hear that the communication and responsiveness have been consistent and helpful for you. Ensuring that all figures are sent promptly is important to me, as I strive to make...
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Communication is always great, everyone is always responsive and kind. Figures are always sent out in a timely
Reply from Lori Hines
August 18th, 2025 03:47 PM
Amanda, thank you for taking the time to share your experience. I'm so pleased to hear that you found the communication responsive and the team kind. It's vital to me that you receive timely updates and clear information. If you have any further...
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Overall experience was great, just some communication lost/confusion on bridge loan closing and wrong info on closing documents but fixed when found.
Reply from Lori Hines
August 18th, 2025 03:47 PM
Ryan, thank you for taking the time to share your experience. I'm pleased to hear that the overall experience was a positive one. I appreciate you highlighting the communication hiccup and the issue with the closing documents. It's important...
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Very helpful throughout all the paperwork!!
Reply from Lori Hines
August 18th, 2025 03:48 PM
Jennifer, I appreciate your review. I'm pleased that I could assist you with the paperwork. Ensuring a smooth experience is important to me, and I'm glad to hear that you found the process helpful. If you have any further questions or need...
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Stacy is awesome to work with! We came to Stacy after having a bad experience with another lender. We are so glad we made the switch! Stacy made the process seamless.
Reply from Stacy Wolak
August 25th, 2025 12:18 AM
I'm so glad to hear that you had a positive experience after your previous challenges. It was my pleasure to help make the process seamless for you. Your trust means a lot to me, and I'm thrilled that you chose to switch to Flat Branch Home...
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Lori and her team and helped me close on two homes over the last five years. Each time, the process has been smooth and flawless. No issues throughout either closing and thorough explanations throughout. I will continue to recommend Lori and...
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Reply from Lori Hines
August 13th, 2025 05:24 PM
Nicholas, thank you so much for your kind words and your continued trust over the years. I'm so pleased to know that both of your experiences closing on homes were smooth and trouble-free. Providing clear explanations is a priority for me,...
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About
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Chesterfield location to meet your local lender!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 224149
Disclaimer
NMLS# 224149