Flat Branch Home Loans - Peoria, IL
Peoria, IL
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
You guys were great ! Very pleasant experience !
Reply from Natalie Storm
September 21st, 2025 03:12 PM
I'm glad to hear that you had a positive experience with the process. Ensuring a smooth and pleasant journey is always my goal. Thank you for sharing your feedback, David.
for
Everyone was great with answering all the questions we had And in a very timely manner. Helped to take the stress of this new chapter away
Reply from Lori Hines
September 11th, 2025 03:12 PM
I'm encouraged to hear that your experience was stress-free and that all your questions were answered promptly. It's important to me to provide clarity and support during such significant life transitions. If you ever have more questions or...
read more
for
Working with Stacy Wolak always makes for a great transaction. She is always two steps ahead and never fails to communicate in a timely manner. If you want a smooth lender experience, Stacy is the one to go to!
Reply from Stacy Wolak
September 9th, 2025 03:41 PM
I'm truly pleased to hear that your experiences working with me have been positive. It's important to me that the process is smooth and that communication is clear and timely. Your feedback means a lot, and I'm grateful for your trust. If you...
read more
for
It was very nice working with Stacy.
Reply from Stacy Wolak
September 9th, 2025 03:49 PM
I'm very grateful for your kind words. It was a pleasure working with you as well. If you have any future needs or questions, please feel free to reach out. Thank you for choosing Flat Branch Home Loans.
Natalie's response to challenging events put her above and beyond "lender" and made her an "advocate" for her client. I appreciate all she did to keep us on track and able to close. Thank you Natalie!
Reply from Natalie Storm
October 8th, 2025 03:09 PM
I'm truly grateful for your kind words, Kim. Hearing that my efforts made a difference in your experience means a lot to me. Ensuring that things stay on track and providing support in challenging situations is something I aim to do for all...
read more
for
I have worked with Stacy many times over the years and her knowledge of the mortgage industry, her communication throughout the transaction and the seevice she provides is professional and friendly. I will continue to recommend her.
Reply from Stacy Wolak
September 9th, 2025 03:50 PM
Always great to work with you my friend. Thank you so much!
Natalie was more than just a lender...she was an advocate for her client and made it possible to close on time.
for
Everyone seems very professional that we dealt with at Flat Branch. My daughter recommended you guys. She was impressed with her experience. Coming from her, that's hard to do. All my phone encounters were well done. Thanks to all.
Reply from Lori Hines
September 7th, 2025 05:55 PM
Michael, I appreciate your feedback and am glad to hear about your positive experience with the professionalism at Flat Branch. It’s great to know that your daughter had a similar impression. Your kind words about the phone interactions are...
read more
Dispite the hassle from my surgery Natalie busted her tail not just to make sure my loan was approved but that we also still met our closing day she truly has been a godsend and probably needs a raise just saying 🤷😇🥰
Reply from Natalie Storm
September 17th, 2025 12:18 PM
I appreciate your thoughtful words, Delton. I'm really glad I could assist you through the process despite the challenges you faced. Helping to ensure everything went smoothly for your closing day was important to me. It was a pleasure to work...
read more
Natalie Storm has received a review with 5 star rating from Delton B
551–560 of 1486
About
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Chesterfield location to meet your local lender!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 224149
Disclaimer
NMLS# 224149