PenTrust Mortgage Group - PenTrust Mortgage G..., Colorado Springs, CO

Shelley did an amazing job keeping me in the loop about the changing interest rates and was very responsive in replying to my emails and text messages. She made the entire process very easy and explained in detail anything I had questions about...

We had an amazing experience with Shelley. This is our first house and we had lots of questions and Shelley was there explaining even after hours everything. We did the whole process in less than a month. That is how fast and efficient PenTrust...

The loan went with me clearly with the buy down rates and other stuff so I can get the best rate.

everyone was so sweet, and so amazing. They made things so nice for us and their happy attitudes made the lowest of times bearable :)

Kyle and his team responded quickly and on time.

the team keep in the loop from start to finish. When I had questions they responded immediately (same day).

Good communication and explanations, kept us updated and informed.

Was not happy with the interest rate I got and had to buy down. Buy down cost was too high.

Shelley took care of all the details in a timely manner, and gave us fair warning and explanations when anything was unusual or difficult. We felt she gave us the best rate she could, and offered other discounts, when applicable.

Having the Underwriter demand that the roof replacement have the Inspection completed and paid for prior to the closing caused a hardship to the Sellerso and a lot of help to make it happen on Friday before the Tuesday closing. If Regional...