Waterstone Mortgage - Overland Park, KS
Overland Park, KS
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
It's was an absolute pleasure working with Shawn and Valerie. They were both incredibly helpful when going through the home buying process for the first time. Even some last minute curve balls didn't stop them from getting me to close on time....
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Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from ImperialN17
Reply from Owner
June 8th, 2026 03:52 PM
Thank you for the perfect rating, ImperialN17! I appreciate your support.
It was a pleasure working with Shawn and Valerie throughout this process. They provided regular updates on the status of the loan and would explain as needed. I greatly appreciate the hoops you all jumped through to get everything closed on...
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Reply from Shawn Chappell
June 5th, 2026 03:16 PM
I'm glad to hear that you had a positive experience working with Valerie and me, Ryan. We appreciate your recognition of our efforts to keep you updated and ensure everything closed on time. Thank you for considering us for future recommendations...
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I can always count on Shawn and Valerie to explain any situation and they immediately begin to look for the solution. Makes my clients life easier.
Reply from Shawn Chappell
June 5th, 2026 03:16 PM
Thank you, Theresa, for recognizing the efforts Valerie and I put into explaining situations and finding solutions. I'm grateful to know it helps make things easier for your clients.
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Waterstone Mortgage - Overland Park, KS
Great communication, Cassie explains everything you might have questions about!
Cassie was so wonderful to work with! She took the time to make sure we understood everything and was so down to earth. What a great first homebuying experience!
Reply from Cassie Stephenson
May 25th, 2026 10:53 PM
Thank you so much for trusting us to help you with your home purchase. I hope you make many happy memories in your new home.
Great Lender and Company!
Reply from Owner
May 29th, 2026 02:34 PM
Thank you, Sherron, for your kind words. I'm happy to know you had a good experience with us at Waterstone Mortgage. If there's anything more I can do for you, please let me know.
The entire staff was amazing! I felt they were in my corner and were doing everything possible to ensure I was able to get my new home. Best experience ever!
Reply from Jason Knobbe
May 28th, 2026 03:36 PM
Sherron, I'm glad to hear you had a positive experience with us. It's appreciated to know that you felt supported throughout the process. If there's anything else I can assist you with, please let me know.
I've worked with Shawn for years and he is the best at what he does. Great communication, always is straightforward and we always close on time!
Reply from Owner
May 28th, 2026 02:33 PM
Thank you, Alicia, for your kind words. I'm happy to hear that you've had such a positive experience with my communication and timeliness. Working with you over the years has been wonderful, and I appreciate your trust in me.
Shawn always gets it done! He keeps us updated, gives us a heads up on any potential issues and our client love him!
Reply from Shawn Chappell
May 28th, 2026 02:13 PM
Thank you, Alicia, for your kind words. I'm pleased to know that you and your clients appreciate the updates and support I provide. It's great working with you!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions