Waterstone Mortgage - Overland Park, KS
Overland Park, KS
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Great service!! Excellent communication through the whole financing process. Interaction with my real estate agent and title company was very good and proactive. I closed with remote notary in MO on a FL home purchase.
Reply from Owner
September 2nd, 2026 01:59 PM
I'm pleased to hear about your positive experience, Scott. It's good to know that the communication and coordination with your real estate agent and title company met your expectations. I'm glad the remote notary process worked well for your...
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Great service!! Excellent communication through the whole financing process. Interaction with my real estate agent and title company was very good and proactive.
Reply from Jason Knobbe
September 2nd, 2026 05:34 PM
I'm happy to hear that you had a great experience, Scott. It's nice to know that the communication and interaction with your real estate agent and title company were effective throughout the process. Thank you for the positive feedback!
Shawn and his team are very professional and understanding, with people who do not know too much about the industry, it helps to have them in your corner!
Reply from Shawn Chappell
September 1st, 2026 05:56 PM
Andrew, I'm glad to hear that you found my team and me professional and understanding. It's nice to know we could be supportive in navigating the industry. Your feedback is greatly appreciated!
Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Abbey/Chris S
Reply from Owner
August 31st, 2026 01:59 PM
Abbey/Chris, thank you for the great rating! I'm pleased to know you had a positive experience with Waterstone Mortgage.
Shawn and Valerie were great at helping us understand the whole process and really breaking down each step so we knew we were confidently making the right decisions. They were both always quick to respond at all hours of the day when we had...
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Reply from Shawn Chappell
August 31st, 2026 08:02 PM
Christopher, I'm pleased to hear that Valerie and I could assist you in understanding the process and making confident decisions. It's great to know that our responsiveness made a positive impact. Thank you for your trust, and I look forward...
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Experienced Top Rated Customer Service!! Highly recommend Shawn Chappell and his team for Buyers Loans!! Always "on time" Closings!!! C Fromong Real Estate Agent
Reply from Shawn Chappell
August 25th, 2026 05:19 PM
Cheryl, I'm grateful for your kind words and recommendation. It's wonderful to know that you had a positive experience with our team at Waterstone Mortgage. Thank you for trusting us with your clients' needs.
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Waterstone Mortgage - Overland Park, KS
Waterstone Mortgage - Overland Park, KS has received a review with 5 star rating from Ciara D
Cassie is a great person. She is friendly and so knowledgeable about the loan process. She helped walk me through buying my first home every step of the way. She always answered phone calls anytime. Great customer service.
Reply from Cassie Stephenson
August 18th, 2026 06:53 PM
Thank you. We loved working with and hope you enjoy your home!
Everything was broken down and felt like no hidden items
Reply from Shawn Chappell
August 25th, 2026 02:37 PM
Kelsi, I'm pleased to know that everything was clear and transparent for you. Thank you for your kind words and for choosing Waterstone Mortgage.
Everything went great and smooth
Reply from Shawn Chappell
August 24th, 2026 07:35 PM
Andrew, I appreciate your feedback. I'm glad to hear that everything went smoothly for you. Thank you for choosing Waterstone Mortgage.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions