Waterstone Mortgage - Overland Park, KS
Overland Park, KS
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Shawn and his team have made this experience so smooth for us! I'm grateful to have someone to call with questions and to know they have our best interest in mind.
Reply from Owner
March 23rd, 2026 04:08 PM
I'm pleased to hear that your experience has been smooth, Sarah. It's always my goal to be available for any questions and ensure I act in your best interest throughout the process. If you have further inquiries or need assistance, I'm here...
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Our experience with Cassie was nothing short of amazing with great attention to detail. We felt knowledgeable of our status and Waterstone's processes at all times.
Reply from Cassie Stephenson
March 19th, 2026 04:53 PM
Thank you. I can't wait to see what you do to make the house a home!
Great people and partnership to help walk this across the finish line. Awesome service. Cassie and Valerie are great to work with. My title company liked them as
Reply from Cassie Stephenson
March 20th, 2026 03:32 PM
It's great to hear that you felt supported throughout the process, Theathria. I enjoyed working alongside Valerie to make everything as smooth as possible for you. If you have any more questions or need assistance down the road, feel free to...
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Communication was excellent
Reply from Shawn Chappell
March 18th, 2026 04:30 PM
Thank you for letting me know that you appreciated the communication, Aaron. It’s important to me to keep clients informed and comfortable throughout the process. If there’s anything else I can help with, please feel free to contact me.
Shawn was very friendly and helpful to us as purchased our first home.
Thanks again Shawn!
Reply from Owner
March 16th, 2026 03:27 PM
I'm pleased to hear that I could be a part of your first home purchase, Christy. It means a lot that you found my assistance friendly and helpful. If you have any more questions or need anything further down the line, don't hesitate to reach...
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Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Rylee D
Reply from Owner
March 16th, 2026 07:35 PM
I appreciate your rating, Rylee. Thank you for choosing to work with me at Waterstone Mortgage. If you have any questions or need further assistance, feel free to reach out.
Shawn and his team were great! They were fast and quick to respond and help, and always willing to assist with anything! We loved working with them all.
Reply from Shawn Chappell
March 16th, 2026 04:37 PM
It's great to hear that you had a positive experience working with me and the team, Rylee. I’m glad we could assist you quickly and effectively throughout the process. If there's anything more you need, don’t hesitate to reach out.
Everyone was very helpful and friendly!
Reply from Shawn Chappell
March 12th, 2026 05:43 PM
I'm glad to hear that you found everyone helpful and friendly, Christy. It's important to me that your experience was positive. If you ever have more questions or need assistance, I'm here to help.
Thanks Shawn!
Reply from Shawn Chappell
March 11th, 2026 01:59 PM
I'm grateful for your message, Megan. If you ever have more questions or need further assistance, feel free to get in touch.
The refinancing process was smooth from start to finish on our end.
Reply from Jason Knobbe
March 10th, 2026 01:12 PM
I'm pleased to hear that the refinancing process went smoothly for you, Sara. Ensuring a seamless experience is my priority. If you need further assistance or have any questions in the future, I'm here to help.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions