Mutual of Omaha Mortgage, Leawood, KS

Leawood, KS

4.85

(4,906)

Mortgage

Mortgage Loan Officer

Contact Info

(913) 954-4320

630-261-6728

Leawood, KS

https://www.mutualmortgage.com/location/overland-park-ks/

Location & Business Hours

Business Hours

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM(Open now)

Sat

closed

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4.85

(4,906)

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5 Star

93%

4 Star

3 Star

2 Star

1 Star

Super responsive and very helpful!

Reply from Kim Shuey

October 25th, 2024 01:31 AM

I'm thrilled to hear that you found my service super responsive and very helpful, Heather! Your satisfaction is my top priority, so your kind words mean a lot to me. Thank you for trusting me and Mutual of Omaha Mortgage with your needs. If...

More feedback from the rest of your crew. Kim always replied, but not others

Reply from Kim Shuey

October 24th, 2024 11:15 PM

Absolutely, Tammy. Thank you for your high rating and your feedback. I understand the importance of timely communication and will work on ensuring the rest of my team at Mutual of Omaha Mortgage is as responsive as I am. Your satisfaction is...

Fast / no fees / no appraisal / smooth process

Reply from Steve Johnson

October 24th, 2024 09:52 PM

Happy to hear that you found our process at Mutual of Omaha Mortgage smooth and efficient, Heath. It's great that you were satisfied with the speed and the no-fee, no-appraisal approach. We always strive to provide the best service possible...

Communication was lacking. We had an issue with our seller concessions that we asked about three weeks before closing. Doug said he would call us back to discuss. We were not called back and the issue continued through closing. He called us...

Reply from Bill Sullivan

October 21st, 2024 05:05 PM

Thank you for taking the time to share your feedback, Matthew. We're truly sorry to hear about your experience with Doug and understand how important communication is during the mortgage process. It's regrettable to learn that the level of...

Douglas was very communicative and helpful, including after hours/ the night before closing. He was helpful to myself as well as my realtor and title company.

Reply from Douglas Kuehn

October 24th, 2024 05:53 PM

I'm really grateful for your kind words, Theresa. I'm glad I was able to assist you and your team during the home-buying process, and it was my pleasure to provide support after hours as needed. It's always wonderful to hear that my efforts...

I had additional cost just before closing.

Reply from Bill Sullivan

October 21st, 2024 05:04 PM

Thank you for taking the time to share your feedback, Abdul. We apologize for any misunderstanding regarding the additional cost before closing. At Mutual of Omaha Mortgage, we strive to provide clear, transparent communication about all costs...

I was unclear who deal with Richard Long, or Eric Campbell since over to loan officers profiles involved. Had a period of time when Eric was unreachable and was frustrating. Silence. Overall he was attentive and a great guy to deal with.

Reply from Eric Campbell

October 24th, 2024 03:28 PM

Thank you for your feedback, Robert. I apologize for any confusion or frustration you experienced during the loan process. I understand the importance of clear communication and I'm sorry to hear that I fell short in this area. Please know...

I had a great experience shopping for home loan. Appreciate the help from Jim Simpson he is very friendly and took his time to explain all the required things and the terms which we are not aware off and helped us during entire process providing...

Reply from Owner

October 16th, 2024 03:30 PM

We’re so grateful for your review, Manoj! It’s always our goal to make the process as easy as possible.

The timely response and support

Reply from Jim Simpson

October 24th, 2024 01:58 AM

I'm really glad to hear that you were satisfied with the timely response and support, Manoj. Your positive feedback means a lot to me and everyone here at Mutual of Omaha Mortgage. We strive to maintain this level of service for all our clients....

I switched my lender to Mutuals of Omaha after the offer was accepted. I had a smaller time window to close. Amanda was able to process the loan on-time, so we closed 3days early. Definitely recommend

Reply from Amanda Park

October 23rd, 2024 01:20 PM

I'm thrilled to hear about your positive experience, Junseok! I always strive to ensure the loan process is as swift and seamless as possible, and it's rewarding to know we were able to close even earlier than expected. Thank you for trusting...

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About

Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Home Loans

Mortgage

Mortgage Loans

Refinance

Financial Service

Loan Service

Addresses and Serving Areas

Primary Serving Area

Overland Park, KS

Time Zone

Central Standard Time (CST)

Disclaimer

Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org