Ontario, CA
Ontario, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Antione Moore
Antoine is extremely knowledgeable and was very responsive to the many questions that I had.
Reply from Antione Moore
January 15th, 2026 03:52 PM
Vanessa, I'm glad to know that my knowledge and responsiveness were helpful to you. It's important to me that your questions were answered promptly. If you have any more queries or need further assistance, feel free to contact me anytime.
Effective communication and availability. Already referred to others.
Reply from Thomas Louisignau
January 5th, 2026 04:22 PM
I'm grateful for your feedback on my communication and availability, Lynn. It means a lot that you’ve already recommended my services to others. If you have any more questions or need further assistance, feel free to reach out at any time.
Thomas is super great man him and brewan made the experience so easy! The speed which every thing was done was totally amazin!!! will totally refer friends and family.
Reply from Thomas Louisignau
December 22nd, 2025 05:26 PM
It's wonderful to know that you found the experience smooth and efficient, Jason. I appreciate you acknowledging both Brewan and me for our efforts. Your intention to refer friends and family means a lot, and it tells me that you were satisfied...
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Ontario
Ontario has received a review with 5 star rating from Jason S
Thomas and team made dealing with this process as easy as possible. They answered all my questions, explained everything clearly, and made me feel confident about my decisions.
Reply from Thomas Louisignau
December 15th, 2025 02:09 PM
I'm glad to hear that you felt confident and well-informed throughout the process, Stacie. It's important to me that all your questions were answered clearly and that you had a smooth experience. If there's anything else I can help with in...
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Ontario
I couldn’t have asked for a better experience! My lender made the entire mortgage process seamless and stress-free. Their communication was excellent, keeping me updated every step of the way. They were knowledgeable, professional, and simply...
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Reply from Owner
December 16th, 2025 12:00 AM
Thank you for the amazing feedback Stacie. The crew was honored to be a part of your journey with this HUGE move for you and your family. We hope you enjoy that big beautiful home for many years to come and look forward to being your lender...
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Easy processes
Reply from Eddy Lomeli
December 11th, 2025 05:03 PM
I'm pleased that you found the processes easy. Providing a smooth and efficient experience is always my aim. If there's anything more I can help with, feel free to reach out. Thank you for your review.
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What made this whole process great was out loan officer Eddy! He made sure he was in constant communication with us and made sure we always knew what was going on. He made sure that we were taking care of and was always on hand if we had any...
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Reply from Eddy Lomeli
December 5th, 2025 07:03 PM
I appreciate your thoughtful feedback, Martin. I'm pleased to hear that the communication and availability were aspects you valued during the process. It's important to me that you felt informed and supported at every step. Your recommendation...
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Ontario
Ontario has received a review with 5 star rating from Martin P
Thomas and Melanie were absolutely wonderful to work with. They were incredibly informative and took the time to explain everything clearly, which truly helped calm my fears. They made sure I understood all of my options and followed through...
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Reply from Thomas Louisignau
December 8th, 2025 03:17 PM
Thank you so much, Silvia, for sharing your positive experience. It's important to me that you felt informed and at ease during the refinancing process. I'm pleased that Melanie and I could provide the clarity and support you needed. Your recommendation...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2009
Time Zone
Pacific Standard Time (PST)