

Ontario, CA
Ontario, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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I truly appreciate all the time, effort, and guidance Thomas and his team provided to make sure everything stayed on track. Their professionalism and commitment did not go unnoticed, and I’m extremely grateful to have had them by my side during...
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Reply from Thomas Louisignau
September 14th, 2026 04:08 PM
Juan, I appreciate your kind words and am pleased to know that the time and effort we put in made a difference for you. It's wonderful to hear that our professionalism and commitment were valuable during this important milestone. Thank you...
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Ontario has received a review with 5 star rating from Juan I
Happy with. I am very happy with EDDY work.
Reply from Eddy Lomeli
September 8th, 2026 11:02 PM
Gracias, Sergio.
Thomas and his team made this whole process very smooth. The communication they had back-and-forth with us. Was amazing they walked us through all the steps being first time home buyers. I would really recommend thomas and his team
Reply from Thomas Louisignau
September 9th, 2026 04:27 PM
Javier, I'm glad to hear that you found the process smooth and the communication helpful. It's nice to know that we could assist you as first-time home buyers. Thank you for your recommendation!
The communication was awesome very friendly, detailed explanation to all of our questions. Fast close. Highly recommended to everyone we know.
Reply from Thomas Louisignau
September 8th, 2026 02:18 PM
Michael, I'm happy to hear that you found the communication friendly and detailed. It's great to know you had a fast closing experience, and I truly appreciate your recommendation. If you ever have more questions or need assistance, feel free...
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Ontario has received a review with 5 star rating from Michael V
The communication and efficiency
Reply from Josue Marroquin
September 4th, 2026 01:21 PM
Victor, I appreciate your feedback on the communication and efficiency. It's important to me that the process runs smoothly for you. If there's anything more you need, feel free to reach out.
Great communication
Reply from Thomas Louisignau
August 31st, 2026 01:14 PM
Ilene, I'm pleased to hear that you appreciated the communication. If you have any more questions or need assistance in the future, feel free to reach out.
We had such a great experience working with Thomas and Melanie at GEM Mortgage! From start to finish, they were professional, knowledgeable, responsive, and incredibly helpful throughout the entire mortgage process.Thomas always took the time...
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Reply from Owner
August 18th, 2026 12:00 AM
Thank you so much for the awesome feedback Ilene!!! It was a pleasure working with you and your family on this! We hope you enjoy your home for many years to come!
Closing 2 investment deals in one month was a new and stressful experience due to delays and challenges we faced with the agents in Ohio but Thomas and his wonderful team (thanks Mel and Diana, too), the lending process was the easiest part....
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Reply from Thomas Louisignau
August 31st, 2026 08:26 PM
Maheshi, I'm grateful for your kind words and I'm glad to hear that I could make the lending process easier for you, despite the challenges. It was a pleasure to advocate for you and work with Mel and Diana to get the deals funded. If you have...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2009
Time Zone
Pacific Standard Time (PST)