

Ontario, CA
Ontario, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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The level of communication is high throughout the whole process. We knew what we needed to do from start to finish. I do wish that everything wouldn't be so urgent or had to be done right away but I understand that this is the nature of escrow....
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Reply from Thomas Louisignau
May 23rd, 2024 02:11 AM
Awesome feedback right here my man, thank you so much for the 5 star survey and compliment. I hope you and your amazing wife enjoy your beautiful new home for many years to come!
I had a great experience. The commication was great and they explained the process every step of the way. Things were done in a timely manner and I truly appreciate it. I also appreciate Melanie's kindness and customer service. The GEM TEAM...
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Reply from Antione Moore
June 18th, 2024 07:25 PM
Hi Tammy,
You were an awesome client to work with and you made my job so easy.
Ontario has received a review with 5 star rating from Tammy O
The whole team at GEM were a pleasure to work with. They went above and beyond their service for us. We will truly recommend these great people. They treat their clients with respect and dignity.
Reply from Thomas Louisignau
April 25th, 2024 06:19 PM
Thank you Lydia! It was an honor and pleasure helping you two move into your new place and the new chapter in your lives. I hope you continue to enjoy retirement and that new home of yours for many many years to come!
Antoine was knowledgeable, informative,polite and very easy to understand and get along with.He answered all of my questions and never seemed to be bothered with me.I truly appreciate the time he took to help me understand the process of obtaining...
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Reply from Antione Moore
May 17th, 2024 07:57 PM
Thank you for your testimony Ms. Cheryl.
Ontario has received a review with 5 star rating from Cheryl J
The perfect lender, Thomas didn’t sugar coat anything he told us what was best for our situation, I know in my heart that I’ll keep doing business with him, he’ll be my lender for life. Thank you Thomas!!! See you at our house warming party!!!...
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Thomas’s knowledge and professionalism
Reply from Thomas Louisignau
February 14th, 2025 07:10 PM
Thank you for the opportunity to be of service Jorge! I look forward to continuing to work with you over the years and refer clients back and forth. Cant wait to see how this ADU build comes out. :D
I was served in a timely fashion, with friendly and competent people. They were more than willing to answer questions, keep in touch and encourage along the way. I was impressed.
Reply from Thomas Louisignau
April 1st, 2024 09:56 PM
Hi Edna, thank you for the amazing feedback. It was a pleasure being of service to you as you made this move. We look forward to being of service to you again when these rates start to come back down, in the meantime enjoy being closer to your...
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Rene was very transparent and helpful with us throughout the entirety of our home buying process. He was always available to answer any questions or concerns we had virtually or in person. Clearly, he is a professional in his field and I would...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2009
Time Zone
Pacific Standard Time (PST)