Ontario, CA
Ontario, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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The communication and efficiency
Reply from Josue Marroquin
September 4th, 2026 01:21 PM
Victor, I appreciate your feedback on the communication and efficiency. It's important to me that the process runs smoothly for you. If there's anything more you need, feel free to reach out.
Great communication
Reply from Thomas Louisignau
August 31st, 2026 01:14 PM
Ilene, I'm pleased to hear that you appreciated the communication. If you have any more questions or need assistance in the future, feel free to reach out.
for
Ontario
We had such a great experience working with Thomas and Melanie at GEM Mortgage! From start to finish, they were professional, knowledgeable, responsive, and incredibly helpful throughout the entire mortgage process.Thomas always took the time...
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Reply from Owner
August 16th, 2026 12:00 AM
Thank you so much for the awesome feedback Ilene!!! It was a pleasure working with you and your family on this! We hope you enjoy your home for many years to come!
Closing 2 investment deals in one month was a new and stressful experience due to delays and challenges we faced with the agents in Ohio but Thomas and his wonderful team (thanks Mel and Diana, too), the lending process was the easiest part....
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Reply from Thomas Louisignau
August 31st, 2026 08:26 PM
Maheshi, I'm grateful for your kind words and I'm glad to hear that I could make the lending process easier for you, despite the challenges. It was a pleasure to advocate for you and work with Mel and Diana to get the deals funded. If you have...
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for
Ontario
I’m so thankful for the team at GEM Mortgage for having the patience and support for me throughout the biggest purchase of my life. The teamwork and professionalism by far was the best and I’m beyond grateful to have had the opportunity to...
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Reply from Owner
September 16th, 2026 12:00 AM
Thank you for the awesome feedback Derrick, our team was honored to be a part of the journey. Congratulations on your new place and accomplishing this HUGE goal! We look forward to being a continued resource to you and your family for life!...
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for
Ontario
Closing 2 investment deals in one month was a new and stressful experience due to delays and challenges we faced with the challenges of buying out of state properties but thanks Thomas and his wonderful team (Mel and Diana), the lending process...
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Reply from Owner
September 16th, 2026 12:00 AM
Super BIG MOVES made by you and the fam my friend. I’m super proud of you guys and we are honored to be your go to for anything Mortgage and credit. Thank you for the awesome review and feedback.
Thomas made me feel very at ease after having a difficult time with a prvious lender. Made sure every question was asked and answered
Reply from Thomas Louisignau
August 26th, 2026 08:28 PM
Thank you so much for the opportunity to be a part of your home buying experience and help you make this goal a reality, Margarita!! The crew and I appreciate you and are honored to have been a part of the journey. Congratulations :D
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Antione Moore
Very professional and courteous staff. I have no complaints whatsoever, great team to work with and I'm very grateful for the opportunity to purchase my first home with G.E.M
Reply from Antione Moore
August 31st, 2026 05:56 PM
Derrick, I appreciate your kind words and am grateful for the opportunity to have assisted you in purchasing your first home. It's wonderful to hear that you found our team professional and courteous.
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Antione Moore
Avery thing was bless
Reply from Antione Moore
July 30th, 2026 02:41 PM
Jerome, thank you for your feedback. I'm glad to hear that everything went well with your refinance. If you have any other questions or need further assistance, please let me know.
for
Antione Moore
The process was smooth and easy. Antione gave excellent advice as well as checked in on us during the process
Reply from Antione Moore
July 27th, 2026 08:59 PM
Clydean, thank you for your kind words. I'm happy to hear that the process was smooth and easy for you, and that my advice and check-ins were helpful. If you have any further questions or need assistance, feel free to reach out.
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2009
Time Zone
Pacific Standard Time (PST)