

Ontario, CA
Ontario, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Caleb made this long refi experience feel easy and made me and our whole family feel comfortable throughout the whole process. We will definitely recommend Caleb to all our friends and family
Reply from Owner
July 11th, 2025 12:00 AM
Thank you for the awesome review and for all of your future referrals. They mean a lot to our loan officers and team.
Well done Caleb!
Seamless closing start to finish. Caleb ensured I understood the entire process. I couldn't have asked for a better experience. He communicated well and was quick to respond to all of my questions no matter what time of day. I learned that...
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Reply from Owner
August 7th, 2025 12:00 AM
Thank you for the amazing feedback Abe! Caleb and our crew appreciates you.
Caleb ensured I understood the entire process. I couldn't have asked for a better experience. He communicated well and was quick to respond to all of my questions no matter what time of day. I learned that getting my first home loan was an...
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Antoine worked tirelessly for my family around the clock. He had quick easy solutions to overcome any potential obstacles. All questions or concerns were addressed timely. Antoine also works with an amazing team!
The staff at Gem Mortgage displayed professionalism at all times. There was always someone at the front desk to answer calls. They are extremely solution focused.
Thomas took his time to go over in detail of everything we need to be able to purchase a home. He was super helpful and he made sure we understood all the information. Thomas is a great person that wants to help his clients and make sure that...
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Reply from Thomas Louisignau
February 14th, 2025 07:08 PM
Thank you for the amazing feedback Brian, the crew and I were honored to be a part of you and your wife's first home purchase and look forward to being your go to resource for anything Real Estate for many years to come. Love seeing what the...
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Just great
Reply from Antione Moore
September 24th, 2024 07:57 PM
Hi Katie,
I would like to thank you for your testimony and feed back. It was a pleasure helping you and the family acquire a home. I am looking forward to helping you lower that monthly payment later on as well.
If you are looking for someone to help you buy a home, look no further. Thomas is the person you want on your team. He made sure that the home buying process was a breeze for us. I can tell that Thomas takes his time with every client and makes...
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Reply from Owner
August 7th, 2025 12:00 AM
Amazing feedback Brian thank you so much for taking the time putting in the effort to leave our crew a review! I appreciate you and hope you and Ruth enjoy your new home!! Looking forward to seeing what you do with the place!
Thomas and Melanie are great. They are down to earth, easy going and nice. Any questions I had they would gladly explain and explain again when I didn't understand the first time. Purchasing a home is a long and exhausting process and they...
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Reply from Owner
August 7th, 2025 12:00 AM
You two put in work for your new home and the crew and I were honored to be a part of the process. Congratulations on your beautiful new place and the amazing neighborhood you will now call home!
Very polite and easy going. They would answer our questions with no hesitation, Melanie and Thomas are amazing!! They provided great information in detail.
Reply from Thomas Louisignau
February 14th, 2025 07:11 PM
Thank you for the amazing feedback Evelyn!! I hope to visit you and the family soon as we are now neighbors here in Redlands, CA. Cheers to many fulfilling years for you and your family in your beautiful new home.
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2009
Time Zone
Pacific Standard Time (PST)