Olympia, WA's Cover Image
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Olympia, WA

Olympia, WA
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As your Kind Ambassador, I’m here to make the mortgage process simple, supportive, and tailored to you. Whether you’re buying, refinancing, building, or planning for what’s next, I’ll help you explore your options and move forward with conf... Show More
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5 Star
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Reviews from Web
  • E
    Eric A S
    Roy, WA
    Posted on September 23rd, 2024 03:53 PM
    Quick responses, made me feel like I mattered, great customer service, very informative.
    Reply from Suzanne Clark
    April 23rd, 2026 09:25 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • M
    Maggie S
    TACOMA, WA
    Posted on September 12th, 2024 02:04 PM
    I refer Suzanne and her team to everybody I know. She does a fantastic job! Thank you, Suzanne.
    Reply from Suzanne Clark
    April 23rd, 2026 09:25 PM
    Maggie, we really appreciate you and love how passionate you are about helping your clients! Thank you
  • J
    Judith H
    Olympia, WA
    Posted on September 9th, 2024 04:55 PM
    I was kept abreast of the progress at all times. Always attentive to my questions or concerns and would return a call if I left a message. Everything was transparent at all times and I felt comfortable at all times with Malcom and his Staff....
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    Reply from Malcolm Miller
    September 17th, 2026 06:47 PM
    We try our best to make sure people FULLY understand and engage with the process. This way they're making the best decisions they can all the way through. This way they're comfortable asking questions, bringing solutions and partnering. This...
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  • J
    Jeffrey C
    TACOMA, WA
    Posted on September 7th, 2024 12:20 AM
    The process of buying a home is fraught with many twists and turns. Suzanne was not just helpful but possessed a strong understanding of how complicated the process can be. She was always available for help anytime and offered many suggestions...
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    Reply from Suzanne Clark
    April 23rd, 2026 09:25 PM
    You all were a joy to work with and I was honored to be able to help with such an important purchase.
  • H
    Haley D
    Seabeck, WA
    Posted on September 5th, 2024 03:14 PM
    Just explained things well and was very nice.
    Reply from Suzanne Clark
    April 23rd, 2026 09:25 PM
    Appreciate you both and I am so glad you found such a great home.
  • H
    Hector N
    Centralia, WA
    Posted on July 29th, 2024 08:54 PM
    Excellent communication and great team.
    Reply from Malcolm Miller
    September 17th, 2026 06:47 PM
    I'm thrilled to hear you had such a positive experience with us, Hector. Thank you for taking the time to share your feedback and for the stellar rating. Here at CrossCountry Mortgage, LLC, we pride ourselves on our communication and teamwork,...
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  • M
    Margaret M
    Gig Harbor, WA
    Posted on July 20th, 2024 02:33 PM
    True to his word on working hard to get us closed ahead of scheduled.
    Reply from Malcolm Miller
    September 17th, 2026 06:47 PM
    I'm delighted to hear that you were satisfied with the process, Margaret. Your feedback means a lot to me. I always aim to work as efficiently as possible to exceed my clients' expectations. Thank you for choosing CrossCountry Mortgage, LLC....
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  • O
    Oscar M
    Gig Harbor, WA
    Posted on July 20th, 2024 02:31 PM
    Malcolm and his team set the industry standard in customer service. Malcom would call me o once a week and give me detailed updates on where we were in the process. This was much appreciated as I was buying a home from out of state.
    Reply from Malcolm Miller
    September 17th, 2026 06:47 PM
    I'm thrilled to hear that you were satisfied with our service, Oscar. It was a pleasure assisting you throughout the process, especially considering the unique challenges of buying a home from out of state. Your feedback is immensely appreciated...
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  • M
    Morris W
    Olympia, WA
    Posted on June 28th, 2024 05:47 PM
    Malcolm is a "pick up the phone guy." No phone tree, just a person to talk with. He has a great team.
    Reply from Malcolm Miller
    September 17th, 2026 06:47 PM
    I'm glad to hear you had such a positive experience, Morris! It's important to me to be as accessible as possible for my clients, so I'm delighted that you found my personal approach helpful. My team at CrossCountry Mortgage, LLC and I are...
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  • J
    Janet G
    Posted on June 25th, 2024 01:50 PM
    Suzanne Clark has received a review with 5 star rating from Janet G
  • 81–90 of 242
    About
    As your Kind Ambassador, I’m here to make the mortgage process simple, supportive, and tailored to you. Whether you’re buying, refinancing, building, or planning for what’s next, I’ll help you explore your options and move forward with confidence—every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    ©2026 | Kind Lending, LLC | NMLS #3925 | For all Kind Lending licensing: http://nmlsconsumeraccess.org/ | 1920 Main Street, Suite 1200, Irvine, CA 92614 | (888) 250-5463 | Licensed by the Department of Financial Protection and Innovation under the CA Residential Mortgage Lending Act; Hawaii Mortgage Loan Originator Company License HI-3925; Licensed by the NJ Department of Banking and Insurance. AZ Banker License 0943427. MA Mortgage Banker License #MC3925. All Rights Reserved.