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Olympia, WA
Olympia, WA
As your Kind Ambassador, I’m here to make the mortgage process simple, supportive, and tailored to you. Whether you’re buying, refinancing, building, or planning for what’s next, I’ll help you explore your options and move forward with conf... Show More
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Reviews from Web
Malcom was extremely personable and well organized; he was always available to me for questions throughout the entire home buying process.I also would like to recognize Missy Mitchell she was fabulous! Her service on the back end was excellent!...
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Reply from Malcolm Miller
September 17th, 2026 06:47 PM
I'm thrilled to hear such positive feedback, Maxine. It was a pleasure to assist you and your family throughout the home buying process. We aim to provide top-notch, personable service at all times, and I'm happy to hear that you felt supported...
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Suzanne was very helpful. she was very quick to get back to me and answer any questions I had.
Reply from Suzanne Clark
April 23rd, 2026 09:25 PM
So glad to hear you had a positive experience, Heather! Providing timely responses to your inquiries is incredibly important to me, and I'm thrilled that I was able to deliver that for you. It was truly a pleasure working with you. If you have...
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Personable, knowledgeable, shared details, did not gatekeep data, honest.
Reply from Malcolm Miller
September 17th, 2026 06:47 PM
I'm thrilled to hear you had such a positive experience, Jordan! It was a pleasure assisting you with your VA loan. My aim is to always ensure transparency and provide the necessary information to my clients. I'm very grateful for your 5-star...
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Love the online app and the team!
Reply from Malcolm Miller
September 17th, 2026 06:47 PM
I'm thrilled to hear that you had a positive experience with the online app and our team, Carrie! Your feedback is greatly appreciated and we aim to continue improving our services at CrossCountry Mortgage, LLC. Remember, I'm here to assist...
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Suzanne is very knowledgeable
Reply from Suzanne Clark
April 23rd, 2026 09:25 PM
I'm thrilled to hear that you had such a positive experience, Kerry. Your feedback is greatly appreciated. I'm always here to share my knowledge and expertise with you and anyone needing assistance with Evergreen Home Loans. Thank you for the...
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If you’re looking for a loan advisor who is reliable, responsive, and truly invested in her clients, Suzanne Clark is an excellent choice. She provides quick and clear communication, ensuring that no question or concern is left unanswered....
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Reply from Suzanne Clark
April 23rd, 2026 09:25 PM
Thank you for taking the time to write this. You know I always love working with you and your team.
Great service!!
Reply from Malcolm Miller
September 17th, 2026 06:47 PM
I'm thrilled to hear that you had a great experience, Frieda! It was my pleasure to assist you, and I'm overjoyed that you found my service satisfactory. Always here to make your mortgage process easy and seamless at CrossCountry Mortgage,...
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Super helpful throughout the whole process. Gave amazing advice and got us started on the right foot.
Reply from Malcolm Miller
September 17th, 2026 06:47 PM
I'm really glad to hear that you found my advice helpful, Tyrese! Ensuring you got off on the right foot was my top priority. Your positive feedback means a lot to me and the entire team here at CrossCountry Mortgage, LLC. Keep in mind that...
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Suzanne was lovely and helped as much as she could, however cornerstone first Mortgage had continuously underestimate closing costs on the final CD that by the time we closed our cash out of pocket was almost 3x what we were told upfront. I...
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Everyone worked diligently together and I am quite grateful for that.
Reply from Malcolm Miller
September 17th, 2026 06:47 PM
I'm truly glad to hear that you had a positive experience with us at CrossCountry Mortgage, LLC, Erika! Your kind words mean a lot. Your satisfaction is our highest priority, and it's delightful to know that our team's dedication met your expectations....
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About
As your Kind Ambassador, I’m here to make the mortgage process simple, supportive, and tailored to you. Whether you’re buying, refinancing, building, or planning for what’s next, I’ll help you explore your options and move forward with confidence—every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
©2026 | Kind Lending, LLC | NMLS #3925 | For all Kind Lending licensing: http://nmlsconsumeraccess.org/ | 1920 Main Street, Suite 1200, Irvine, CA 92614 | (888) 250-5463 | Licensed by the Department of Financial Protection and Innovation under the CA Residential Mortgage Lending Act; Hawaii Mortgage Loan Originator Company License HI-3925; Licensed by the NJ Department of Banking and Insurance. AZ Banker License 0943427. MA Mortgage Banker License #MC3925. All Rights Reserved.