Northwest Lending Group - Astoria, OR
Astoria, OR
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Communication
Reply from Gregory Cross
July 13th, 2025 01:35 PM
I'm glad to know that communication stood out during your experience, Mark. It was important for me to ensure clarity and transparency throughout your purchase process. Thank you for placing your trust in me and Golden Empire Mortgage, Inc.
Jeany was great. made me feel at ease. Found some new friends also. Thanks again,Ken
Reply from Gregory Cross
July 7th, 2025 01:52 AM
I'm glad to hear that you had a positive refinancing experience, Kenneth. It's wonderful that Jeany made you feel at ease and that you connected with new friends during the process. Thank you for sharing your feedback and trusting Golden Empire...
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It was easy to get information and you were very responsive. everyone was very friendly with us and answered all of our questions. Great experience.
Reply from Gregory Cross
July 7th, 2025 12:37 AM
I'm thrilled to hear that you had a great experience with us, Raul. It was a pleasure assisting you, and I appreciate your kind words about our responsiveness and the team's support. Thank you for choosing Golden Empire Mortgage, Inc. for your...
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The communication and transparency with everything.
Reply from Gregory Cross
July 7th, 2025 12:35 AM
I'm pleased to hear that you appreciated the communication and transparency during your loan process. It was a pleasure assisting you with your purchase at Golden Empire Mortgage, Inc. Thank you for your kind review.
It was great working with Greg and his team
Reply from Gregory Cross
July 3rd, 2025 01:35 AM
I'm thrilled to hear that you had a great experience working with me and the team at Golden Empire Mortgage, Inc. It was a pleasure assisting you with your purchase. Thank you for your kind words and for choosing us for your mortgage needs.
Gregory was pleasant, patient, informative, responsive, and helpful.
Reply from Gregory Cross
July 2nd, 2025 12:01 AM
I'm pleased to hear that your experience was positive and that you found me pleasant, patient, informative, responsive, and helpful. It was a pleasure assisting you with your loan process. Thank you for your kind words and trust in Golden Empire...
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Excellent communication and customer service. The whole process went smoothly.
Reply from Gregory Cross
June 20th, 2025 02:19 PM
I'm thrilled to hear that you had a smooth process and appreciated the communication and customer service. It was a pleasure assisting you with your purchase at Golden Empire Mortgage, Inc. Thank you for your kind words.
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I felt personally heard and taken care of through the entire process. No matter how many times a day or week I reached out with questions or clarifications the team got right back to me and explained things in a way that made sense. I never...
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Reply from Norm Kremer
August 15th, 2025 06:18 PM
I'm thrilled to hear that you felt personally heard and taken care of throughout the entire process. It was important to us that your questions were answered promptly and clearly. We are committed to having our clients' best interests at heart,...
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Jeany Birdeno was awesome to work with. She stayed on top of all the twists and turns the lender threw at her and got the loan approved.
Reply from Gregory Cross
May 29th, 2025 02:53 PM
I'm pleased to hear that your experience was positive, and I'll be sure to pass along your kind words to Jeany Birdeno. It's great to know that her dedication helped navigate the complexities of the loan process successfully. Thank you for...
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I'm honored to have the opportunity to share my experience with Greg during the home purchasing process. Working with Greg was a true honor for me and my family — I don't say this lightly. We went into this process quite intimidated, uninformed,...
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Reply from Gregory Cross
May 23rd, 2025 05:21 PM
I'm truly touched by your words, Andrew. It was an absolute pleasure assisting you and your family throughout the home purchasing process. I'm glad to hear that my communication and support helped make the journey smoother for you. Overcoming...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)