
Northwest Lending Group - Astoria, OR
Astoria, OR

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Quick to respond. All of our questions were answered. It felt pretty effortless on our side, which was great since this is such a big moment/purchase for us! So grateful!
Reply from Gregory Cross
July 28th, 2025 02:34 PM
Kayla, thank you for sharing your thoughts. I'm glad to hear that the process felt effortless for you, especially during such an important purchase. Ensuring that your questions are answered promptly and thoroughly is always a priority for...
read more
I didn't feel like there was good communication.
Reply from Gregory Cross
July 23rd, 2025 06:45 PM
Hi Lacy, I'm sorry that you had a less than great experience. Was there anything specific about the communication that you didn't like? Greg
Gregory was great to work with. He communicated with us frequently and answere all of our questions. Whenever we has a questions he responded very quickly!
Reply from Gregory Cross
July 21st, 2025 02:09 PM
Peter, thank you for sharing your positive experience. I'm glad to hear that my communication and quick responses were helpful to you. It's important to me to ensure all your questions are addressed promptly, making the process as smooth as...
read more
We worked with Gregory on our mortgage loan and he was great! He answered all of our questions and was quick to respond to all our questions!
Thanks so much for all the help! Our search took such a long time and had so many twists and turns that most people would have given up on us. But you really went the extra mile and we so appreciate you! Thanks again!
Reply from Gregory Cross
July 20th, 2025 06:34 PM
Felicity, thank you for your kind words. I'm truly glad to hear that you appreciated my support through the ups and downs of your search. It's important to me to be there for my clients no matter how long or challenging the process may be....
read more
Greg was very friendly and helpful in our process to get a loan. I enjoyed the amount of time we had, though short, very happy with the service!
Reply from Gregory Cross
July 20th, 2025 02:52 PM
Forrest, I'm pleased to hear that you found both my friendliness and assistance valuable during the loan process. It's great that the time we spent, though brief, was enjoyable for you. Your happiness with the service means a lot to me, and...
read more
Quick turnaround time on responding to questions.
Reply from Gregory Cross
July 20th, 2025 01:54 PM
Dennis, I'm glad to know that the quick turnaround time in responding to your questions made a positive impression. Providing timely responses is a priority for me as I strive to ensure a smooth and stress-free experience during your purchase....
read more
Gregory was very helpful, knowledgeable and responsive throughout the entire process. Having the app to upload documents was also very helpful. I always felt like I was in good hands and everything was going to work out.
read more
Reply from Gregory Cross
July 17th, 2025 06:00 PM
Thank you, Dustin. I'm pleased to hear that you found my support and knowledge beneficial throughout the process. It's great to know that the app was a convenient tool for you. Ensuring you felt confident and taken care of was important to...
read more
Gregory Cross has received a review with 5 star rating from Dustin F
My experience with Greg Cross and his team was exceptional! They always had the answers and responses were quick
101–110 of 847
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)