

Northwest Arkansas, Rogers, AR
A Higher Standard of Lending
Rogers, AR

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
I liked how good the communication was. I never felt like I was being ignored and knew it was all getting taken care of.
Reply from Erica Medlock
June 15th, 2025 12:59 AM
I'm pleased to hear that you appreciated the communication throughout the process. It was my priority to ensure you felt informed and supported. Thank you for your feedback, Manuel.
Erica and her team consistently communicated with us during the entire process. She patiently answered our many questions and helped us understand our options.
Reply from Erica Medlock
June 14th, 2025 11:51 AM
I'm thrilled to hear that you appreciated the communication and support throughout the process. It was a pleasure assisting you and ensuring you understood your options. Thank you for your kind words and trust in Highlands Residential Mortgage,...
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Jennifer is so personable, kind, and yet professional too. Geneva kept me on track on what needed to be done when to ensure all deadlines were met. They helped me find other resources too since we are not familiar with the area. I would definitely...
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Reply from Jennifer Langhover
June 12th, 2025 12:08 PM
I'm thrilled to hear that you found the experience both personable and professional. It was a pleasure assisting you, and I'm glad Geneva and the team could help keep everything on track and provide additional resources. We look forward to...
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Ease of communication and prompt responses gave me peace of mind.
Reply from Erica Medlock
June 8th, 2025 12:27 AM
I'm glad to hear that our communication and prompt responses provided you with peace of mind during the process. It was a pleasure assisting you, and I appreciate your feedback.
Personable relationship approach throughout the process. Greatly appreciate you and the team making this very simple and smooth. Would highly recommend you all.
Reply from Jennifer Langhover
June 7th, 2025 01:43 AM
I'm thrilled to hear that our personable approach made your experience smooth and simple. It was a pleasure working with you, and I greatly appreciate your recommendation. Thank you for your kind words.
Charlie helped expedite a loan process for a client who was under time pressure. The whole process went smoothly and my client was very happy with my recommendation of Charlie.
Reply from Charlie Platt
June 6th, 2025 09:33 PM
I'm thrilled to hear that the loan process went smoothly and that your client was pleased with the outcome. It was a pleasure working with you to meet the time-sensitive needs of your client. Thank you for your recommendation and trust in my...
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Charlie is a seasoned professional who goes the extra mile to keep everyone informed and up to date during a transaction, as well as helping select the right loan product for clients—another great experience with Charlie.
Reply from Charlie Platt
June 5th, 2025 04:44 PM
I'm thrilled to hear that you had another great experience. Ensuring that clients are well-informed and assisting in selecting the right loan product are priorities for me. Thank you for your kind words and continued trust.
Sammy was not only helpful through the process- he was knowledgeable about rhe market and situations going on. I knew I was able to trust him through the process!
Reply from Sammy Arellano
June 5th, 2025 02:37 PM
I'm thrilled to know that you found my assistance helpful and that you felt confident throughout the process. It was a pleasure working with you, and I appreciate your trust in me at Highlands Residential Mortgage, Ltd.
Charlie helped me through every stage of the process. He made it easy and the communication was clear and concise. Appreciate the expertise and guidance. Thank you.
Reply from Charlie Platt
June 3rd, 2025 02:11 PM
I'm thrilled to hear that the process was smooth and that the communication met your expectations. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Highlands Residential Mortgage, Ltd.
Erica went above and beyond to help my client and I to insure we got to closing!! You were the glue that held it all together!! Thank you so much!!
Reply from Erica Medlock
June 2nd, 2025 07:25 PM
I'm thrilled to hear that I could assist you and your client throughout the closing process. It was a pleasure to support and work with you both. Thank you for the kind words and your trust in Highlands Residential Mortgage, Ltd.
231–240 of 2564
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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