Northwest Arkansas, Rogers, AR
A Higher Standard of Lending
Rogers, AR
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
for
Northwest Arkansas
had a very bad experience with rocket mortgage and after we fired them, Eric took over and it was smooth sailing and she made it happen quick
for
Northwest Arkansas
Erica was extremely helpful and a very painless process!
Reply from Erica Medlock
September 30th, 2025 03:58 AM
I'm pleased to hear that your experience was smooth and that I could be of help, Jared. If you ever need assistance or have any questions in the future, don't hesitate to get in touch.
for
Northwest Arkansas
If we had any questions you would help us out and tell us exactly what we needed
Reply from Erica Medlock
September 26th, 2025 10:24 AM
I'm glad I could assist with any questions you had, Madison. Providing clear information is important to me. If there's anything else you need in the future, please don't hesitate to reach out.
for
Northwest Arkansas
Highlands saw i was eligible for more than one loan, and ran my credit to see which one would be the best option.
Reply from Erica Medlock
September 25th, 2025 09:34 PM
It's great to hear that we could help explore your loan options by checking credit eligibility, Daniel. If you have any more questions or would like further assistance, feel free to reach out anytime.
The customer service, communication and prompt response time
Reply from Jennifer Langhover
September 25th, 2025 11:33 AM
Your feedback is much appreciated, Elaine. I'm pleased to hear that you were satisfied with the customer service, communication, and response times. If there's anything more I can assist you with, please feel free to reach out.
for
Northwest Arkansas
The eastiest mortgage purchasing experience ever! Couldn't say enough great things about Highland!
Reply from Erica Medlock
September 24th, 2025 12:43 AM
It's wonderful to hear that your mortgage purchasing process was so smooth and positive, Kristi. I appreciate your kind words about Highlands Residential Mortgage, Ltd. If there's anything else you need in the future, feel free to reach out....
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Jennifer is always available and very easy to work with. Looking forward to working together again in the near future!
Reply from Jennifer Langhover
September 22nd, 2025 05:47 PM
It's great to know that you find it easy to work with me, Lindsey. Being accessible and supportive is key in ensuring a smooth experience. I'm excited about the opportunity to collaborate again soon. If you have any questions or need assistance...
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for
Sammy Arellano
Sammy was helpful throughout the entire process. He was willing to help out at any time of day when we had questions.
Reply from Sammy Arellano
September 20th, 2025 07:42 PM
Carson, I'm glad to hear that you felt supported throughout the process and that I was able to be there whenever you had questions. It's important to me that you felt comfortable reaching out at any time. If there's anything more I can do,...
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for
Northwest Arkansas
Erica was great throughout this process! She was so helpful and really helped me understand each part of the process. Her and her team were so responsive as well which made this process seamless.
Reply from Erica Medlock
September 20th, 2025 10:51 AM
I'm glad to know that I could be of assistance to you, Bailey. It's important to me that you felt supported and understood each step of the process. My team and I are committed to being responsive, and I'm pleased that it contributed to your...
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for
Northwest Arkansas
Quick communication, knowledgeable , friendly
Reply from Erica Medlock
September 19th, 2025 04:25 PM
Your feedback is much appreciated, Lesley. I'm glad to know that my communication and expertise were helpful in your experience. If you ever have more questions or need assistance in the future, I'm here to help.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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