Northwest Arkansas, Rogers, AR
A Higher Standard of Lending
Rogers, AR
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Great communication, organized and extremely friendly. Made the entire process feel like a breeze.
Jennifer and her team were on top of all pieces of communication. My husband and I never had to question what step in the process we were in or what was next. She made a very scary, nerve wracking process easy and seamless.
Charlie Platt was always very responsive himself and answered our questions quickly, clearly. When communicating with other loan specialists, he was always willing to clear up any confusion we had by answering himself even after hours. Conversations...
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I didn't get locked in to an interest rate below 3% & it's unfortunate that it was missed. Jennifer, Geneva and Lindsey were professional & helpful - thank you! I was less than thrilled with the underwriting process & that closing was delayed...
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Everything went smoothly.
Working with Charlie was easy, & he explained everything to me in terms that a first time buyer can understand. The handoff to the next team though we had issues with. I feel that when questions were asked, we could have received better information...
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Very professional, sincerely wanting to answer all questions and put you at ease. Making you feel valued and appreciated and Safe in your experience and transaction. Just a wonderful team of people to work with.
Jennifer was awesome! This was a very easy process from the start. Jennifer and her team answered everything very quickly and walk with us throughout the process.
Jennifer was so easy to work with as a buyers agent. She kept me informed. She worked well with my buyer and we were able to close earlier than expected.
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They were fantastic! A hiccup with our previous lender didn't slow this team down. They kept us in the loop every step of the way. Will recommend to anyone and everyone.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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