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NOVA Home Loans - Northwest, Tucson, AZ
Tucson, AZ
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior t... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
First, I cannot say enough how grateful I am for you assistance, professionalism and above and beyond service you provided me from day one to the end. You were always available to answer questions, sometimes before and after work hours, but...
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Reply from Ian Brannon
October 13th, 2025 04:03 PM
Lyrae, I truly appreciate you taking the time to write this review. This recommendation will help others such as yourself find me online and assist them in choosing a Loan Officer. I'm excited for your new home and also for gaining a customer...
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Sometimes I don't know what I should know. It's better to provide detailed process explanatio. Also, communication can be hard sometimes. More calls or texts are better.
Reply from Tom Heath
October 17th, 2025 03:10 PM
Thank you for your feedback, Xiaoman. I understand how important it is to have clear, detailed explanations throughout the process. Your suggestions about improving communication are appreciated, and I will make efforts to ensure more consistent...
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Mitch communicated well and had good follow-up, but Nova disappointed because my original load was supposed to be recastable, and attempting to get it recast was an exercise in frustration - this is why I refinanced.
Reply from Mitchell Jones
October 13th, 2025 03:08 PM
We apologize that the recast was not available due to the transfer of service. Thank you for the nice words and we appreciate your business.
We had a great experience with Ian, he stayed in communcation with us throughout the entire process. He made the process extermly easy and was quick to answer any and all questions we had. We had a unique situation geograhically speaking, and...
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Reply from Owner
October 20th, 2025 12:00 AM
Thank you for the review, Jodie. I'm glad you enjoyed the communication and that we were able to assist you on your relocation.
Thanks again!
Reply from Ian Brannon
October 11th, 2025 06:12 PM
My pleasure Erin. Thank you for the 5 star review.
Raquel was amazing
Reply from Raquel Cooley
October 15th, 2025 12:28 PM
Thank you for your kind words. I'm glad I could contribute positively to your experience. If there's ever anything else you need, feel free to reach out.
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Amazing communication. Thorough
Reply from Ann Bryant
October 14th, 2025 05:37 PM
I appreciate your positive feedback on my communication efforts, Erica. Ensuring thoroughness is a priority in my work at Nova Home Loans. If there's anything else I can help with, please let me know.
A pleasant experience. Communication was excellant. very professional.
Reply from Ian Brannon
October 9th, 2025 03:44 PM
Thank you, Cheryl. I'm glad you liked the communication as this is one of the 3 pillars in my mantra for a successful closing! Cheers to you and your seller!
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Chris Bass is the BEST! So grateful to have her knowledge and guidance help throughout the loan process!!!!!
Reply from Chris Bass
October 13th, 2025 02:13 PM
It's great to know that my support and knowledge were helpful to you during the loan process. Your gratitude means a lot, and I'm glad I could be there to assist you every step of the way. If there's anything more you need, don't hesitate to...
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Jason was super patient, comunicative and responsive. Was a pleasure to work with, and look forward to working with him in the future. The experience with the underwriters / Lindsey could use some work. I'm not sure if she was supposed to be...
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Reply from Jason Rose
October 13th, 2025 07:07 PM
Thank you for your detailed feedback, Shacia. I'm pleased to know that you found my communication and responsiveness to be helpful throughout the process. I understand that dealing with the underwriters and resolving certain details can sometimes...
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701–710 of 9421
About
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. NOVA HOME LOANS has served the needs of homeowners and homebuyers since 1980. We are able to originate loans in 12 states. In 2001, we merged our flexibility as a mortgage broker with the efficient service of a mortgage banker & broker to create a better way of lending. Loan applications are handled in-house from start to finish - eliminating the need to ship your application around the country for underwriting, approval and document preparation.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1980
Time Zone
Pacific Standard Time (PST)
Disclaimer
©2024 NOVA Financial & Investment Corporation, DBA Nova Home Loans NMLS 3087
All Rights Reserved
6245 E. Broadway Blvd, Ste 400, Tucson, AZ 85711
800-955-9125 or 520-745-0050
NOVA Home Loans Legal and Licensing Information
CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act #4131230. Also licensed by the CA-DFPI under the CFL #6036566. Loans made or arranged pursuant to a California Financing Law License. IL: Illinois Residential Mortgage Licensee. NOVA® Home Loans is licensed in multiple states, visit www.nmlsconsumeraccess.org