New American Funding - Federal Way, WA

Federal Way, WA

4.93

(2,474)

Mortgage

Mortgage Loan Officer

Contact Info

(206) 333-4552

Federal Way, WA

https://www.newamericanfunding.com/branches/federalway

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4.93

(2,474)

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5 Star

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Communication was amazing. Cecelia in particular was just my style, when I had a nuanced question instead of responding to the email she called my cell and fully answered it interactively.

Shawna and her Team made this process so easy. We were able to reduce two weeks of time out of the 'typical closing time' and I was impressed with the responsiveness to phone, email and digital signings. She stared with four options for my...

Ricky was wonderful to work with, he helped us the whole way and was available whenever we needed.

Greg made our experience for refinancing our home extremely smooth and successful, with no time wasted through the process. Requests for information were clear and understandable, and as soon as we completed our part at each stage along the...

Ben at Mann Mortgage is a pro! We were able to get a very complex deal done ahead of closing schedule for less money down than his competition. I plan on using them on another deal very soon!

Reply from Owner

January 9th, 2026 08:47 AM

We're here when you need us, Eugene! Thank you for your business and for the great review.

Shawna was super pleasant to work with and provided clear, concise, and detailed information about the loan process. Her availability for questions was great.

Working with Tonya Mushallo was a pleasure. Even our own Real Estate Agent said that Tonya was right on top of what needed to be done and very prompt at completing the tasks needed to purchase a new home. Not only did she oversee the purchase...

Ricky and his team were communicative, friendly, and helpful. Carole was always ready to answer questions and help with my paperwork. Ricky called frequently to keep me informed and give information. Thank you again.

Crystal was amazing to work with. She is professional and knows her stuff. She found me the best rates and worked hard on behalf. I put in a lot of offers. Some I didn’t feel good about and some I lost to other offers but she was patient kind...

Reply from Crystal Williams

December 11th, 2025 08:25 PM

Hi Janelle! I love hearing about my clients’ positive experiences! Thanks a million for the review — it means so much to me.

941–950 of 2474

About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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