New American Funding - Federal Way, WA

Federal Way, WA

4.93

(2,471)

Mortgage

Mortgage Loan Officer

Contact Info

(206) 333-4552

Federal Way, WA

https://www.newamericanfunding.com/branches/federalway

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4.93

(2,471)

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5 Star

96%

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1 Star

Timely interaction and follow-up during the process, with successful completion.

Reply from New American Funding - Rhonda Porte...

May 12th, 2026 11:26 PM

Kenneth, I appreciate your feedback and am pleased to hear that the timely interaction and follow-up met your expectations. It was appreciated working with you and ensuring a smooth completion of the process. Thanks again for returning to me...

Rhonda Porter kept us informed, up-to-date, and supported throughout the process. She answered all of our questions and was available to us when we needed her most. She has a pleasant positive attitude, which is quite refreshing. You will be...

Reply from Owner

May 12th, 2026 09:14 PM

Ellen, thank you so much! It was such a pleasure to help you and your family with your Lake Tapps refinance. Helping Washington State homeowners navigate the refinancing process with clear communication and genuine support is something I care...

Rhonda made this procedure great! We were informed, kept updated and supported throughout the process. We have only positive things to report and say about our experience. All the credit goes to Rhonda. Wholeheartedly appreciated.

Reply from New American Funding - Rhonda Porte...

May 12th, 2026 03:50 PM

Thank you so much, Ruth, for sharing your positive experience. I'm glad to hear that you felt informed and supported throughout the process. Your kind words mean a lot to me, and I'm grateful for the opportunity to assist you. If you ever need...

I was Incredibly anxious as this was my first home buying experience. Laura and her team walked me through every step, explained everything big and small in easily understood fashion, and made sure I was always in the loop. It was a great experience...

Reply from Laura Wells - New American Funding

May 11th, 2026 11:24 PM

I'm pleased that I could help make your first home-buying experience less stressful, Richard. It's great to know that you found the explanations clear and felt well-informed throughout the process. I'm grateful for your trust in my team and...

Laura Wells - New American Funding has received a review with 5 star rating from Tristan B

Reply from Owner

May 11th, 2026 04:16 AM

Thank you for the great rating, Tristan. I’m glad to know you had a positive experience with New American Funding.

Great communication, available when needed, knowledgeable of different financing options to help the borrower finance their purchase, friendly, closed on time.

Reply from Laura Wells - New American Funding

May 11th, 2026 04:16 AM

Thank you, Tristan, for highlighting your experience. I'm pleased to hear that the communication and financing options met your needs and that everything was completed on time. If you have any more questions in the future, feel free to reach...

Crystal was so punctual and detailed. At the same time was able to make the process stress free. She was filled with optimism and had so many options and routes available. She did work and paper work when we were unable to, did homework for...

Reply from Crystal Williams

May 18th, 2026 04:33 PM

Leilani, I'm so pleased to hear that I could make the process stress-free and provide you with options that exceeded your expectations. Your kind words about feeling catered to and nurtured are truly appreciated. It was a joy to be part of...

The communication was always helpful and non stressfu. It felt like a team of professionals who were working with us to make sure we had everything in order and in a timely fashion. Overall win every step

Reply from Crystal Williams

April 30th, 2026 04:52 PM

Thank you so much for your kind words! It truly means a lot to hear that the process felt smooth and stress-free for you—that’s always our goal. I'm grateful you trusted me to be part of your journey, and I loved working alongside you guys...

Very easy and on time

Reply from New American Funding - Gloria James

May 6th, 2026 05:43 PM

I'm glad to hear that you found the process easy and timely, Alfred. Thank you for sharing your positive experience with me!

Brandi was able to help me at all times of the day and day

Reply from Brandi Heinemeyer

May 7th, 2026 03:38 PM

I'm grateful for your kind words, Nichole. I'm pleased to hear that I could assist you whenever you needed. If there's anything more I can do for you, please don't hesitate to let me know.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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