New American Funding - Federal Way, WA

Federal Way, WA

4.93

(2,473)

Mortgage

Mortgage Loan Officer

Contact Info

(206) 333-4552

Federal Way, WA

https://www.newamericanfunding.com/branches/federalway

Search Reviews

Write a Review

4.93

(2,473)

Filter by Date

Range

Filter by Rating

5 Star

96%

4 Star

3 Star

2 Star

1 Star

He give me guidance on getting a loan, especially my case with fair credit, negative on my business, unsupported documents for cancelled checks from my ex wife, various comparison between FHA & conventional loans, and botton line is he make...

Above and beyond customer service. Always available for questions. Made the process of home buying stress free

Reply from Brandi Heinemeyer

March 12th, 2024 02:15 PM

Thank you Nora, always a complete joy to work with you and Justin!!!

Gina is very informative, professional and down to earth. Makes clients feel very comfortable and at ease with moving forward towards their home purchase. 😊

The entire team was unified in proving excellent communication, care, great advice, and timely response. Highly recommend Laura and her team!

Reply from New American Funding - Laura Wells

February 4th, 2026 11:16 AM

James, I appreciate your kind words. It's great to know that the communication and care from the team made a positive impact on your experience. Your recommendation means a lot. If you need any further assistance, please feel free to reach...

Ben and his team are incredible to work with. Knowledgeable of industry, local areas and proper processes to make an effortless transaction. Would recommend to anyone I know.

Reply from Owner

January 9th, 2026 08:47 AM

You bet! Thanks Austin!

If you’re looking for a place that has amazing communication, over the top with making sure things are done correctly the first time this is the place to go. We loved working with Ben so much and we highly recommend using this amazing mortgage...

Reply from Owner

January 9th, 2026 08:47 AM

Thanks Megan!

The Wells team did an exceptional job with my clients and their communication throughout the whole time was amazing! I highly recommend Envoy and the Wells team! -Madison Molan

Reply from New American Funding - Laura Wells

February 4th, 2026 11:18 AM

Madison, I am just seeing this review! Thank you for sharing your experience. I'm pleased to hear that the Wells team provided excellent service and maintained strong communication with your clients. Your recommendation is greatly appreciated....

Really liked the portal.

Reply from New American Funding - Laura Wells

February 7th, 2026 08:21 PM

Jennifer, I'm glad to hear you found the portal to be helpful. It's designed to make the process as smooth as possible. If there’s anything more you need or additional features you’d like to discuss, feel free to contact me.

We have worked with Shawna several times over the last few years and she is always helpful and informative about the loan process!

The communication was something I'm big on. Answering questions that I had no idea I would be asking to get the answer fast and easy. The process was easy and smooth for my fiancee and I.

711–720 of 2473

About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer