New American Funding - Federal Way, WA

Federal Way, WA

4.93

(2,473)

Mortgage

Mortgage Loan Officer

Contact Info

(206) 333-4552

Federal Way, WA

https://www.newamericanfunding.com/branches/federalway

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4.93

(2,473)

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Great service. Thank you.

Reply from Crystal Williams

December 11th, 2025 08:25 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

New American Funding - Jake VanCleave has received a review with 5 star rating from Marta

Reply from Owner

January 9th, 2026 08:38 AM

Thanks for the review Marta. Enjoy The Dalles!!

Shawna was the best in helping us buy our home, and you will not regret working with her. She is responsive, patient, and willing to walk through the nitty gritty details and numbers if you want to. She is also able to speak at a high level...

Shawna was very easy to work with

Reply from New American Funding - Shawna Cloug...

March 14th, 2025 09:09 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Shawna was a pleasure to work with. She has a very positive attitude and was always available to explain the details of our loan process. We are pleased to give her the highest recommendation.

Reply from New American Funding - Shawna Cloug...

March 14th, 2025 09:09 PM

Thank you for the kind words David! It was wonderful to work with you as well!

Andrew was a no-show throughout the entire transaction. He never responded to my emails or phone calls. The customer was also extremely disappointed with the transaction. I understand Andrew is the manager for John and Tony. However this does...

The over all experience was very informative and we will be telling all our friends. Thank you

Reply from New American Funding - Laura Wells

February 4th, 2026 11:19 AM

Tonya, I am just seeing this review after all this time. I'm pleased to hear that you found the experience informative and that you plan to share it with your friends. Your recommendation means a lot to me. If you have any further questions...

Jake handled the lending for a client of mine. His communication was excellent throughout the transaction and he was able to close the loan well ahead of schedule. I couldn't ask for better.

Reply from Owner

January 9th, 2026 08:47 AM

Appreciate kind words for industry partners. Hope all is well Doug!

Ben at manm mortgage was very helpful and quick to respond I was able to purchase my first home thanks to him and his team and he made sure the process was as smooth as possible would most definitely recommend Mann mortgage to anyone who is...

Reply from Owner

January 9th, 2026 08:47 AM

Thank you James!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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