New American Funding - Federal Way, WA

Federal Way, WA

4.93

(2,473)

Mortgage

Mortgage Loan Officer

Contact Info

(206) 333-4552

Federal Way, WA

https://www.newamericanfunding.com/branches/federalway

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4.93

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New American Funding - Gloria James has received a review with 5 star rating from Hawaiiloa K

Readiness and availability

Reply from New American Funding - Gloria James

July 17th, 2025 03:53 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

New American Funding - Gloria James has received a review with 5 star rating from Hawaiiloa K

The team was very responsive and helped us get all the correct documentation very fast so we were not gathering any info last minute. Excellent service!

Reply from Laura Wells - New American Funding

November 30th, 2024 01:43 AM

Good evening! As we approach your mortgage anniversary, please don't hesitate to let me know if you have questions about the lowered rates or any other topics. We are here if you need to chat. Good evening! As your mortgage anniversary approaches,...

Brandi was quick to respond and was always willing to answer any questions I might have had! She was amazing!!

Reply from Brandi Heinemeyer

March 12th, 2024 02:15 PM

Thank you very much Livia, I appreciate your trust in helping you both with your first home purchase!!

The paper trail on bank transactions were horrendous and I had to provide an explanation on the same transaction multiple times throughout the loan process. A lot of the required supporting documents were rushed at the last minute.

Reply from Tony Tran

January 25th, 2024 04:03 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

We've worked with Shawna (and team!) 5 times now in the past 5 years and don't plan to ever move away from this recipe for success. Shawna's communication, responsiveness, and market knowledge is stellar. More importantly, we can always trust...

helping out with everything

Reply from John Nguyen

January 9th, 2024 03:19 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

I had several questions every other day and the team at Envoy was extremely helpful making sure that I understood what was going on at every step and letting me know what my next steps would be.

Reply from Laura Wells

November 30th, 2024 01:48 AM

Good evening! As we mark the yearly anniversary of your mortgage, I wanted to take a moment to reach out. This is a great time to discuss the recent lowered interest rates or any other topics you might have in mind. Please feel free to reach...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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