New American Funding - Federal Way, WA

Federal Way, WA

4.93

(2,472)

Mortgage

Mortgage Loan Officer

Contact Info

(206) 333-4552

Federal Way, WA

https://www.newamericanfunding.com/branches/federalway

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4.93

(2,472)

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5 Star

96%

4 Star

3 Star

2 Star

1 Star

Everything was explained in detail with courtesy and patience.

Reply from Cory Alderman

April 25th, 2025 02:14 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Made everything easy.

Reply from Andrew Gray

April 22nd, 2025 04:54 PM

I'm glad to hear that I could make the process easy for you. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for the great review, Kenneth!

Brandi is THE BEST!! I would never use anyone else. Her level of expertise and professionalism is bar none!

Reply from Owner

April 16th, 2025 04:51 PM

I'm thrilled to hear that you had such a positive experience working with me. Your kind words about my expertise and professionalism mean a lot. Thank you for your trust and support!

Brandi and her team were absolutely amazing! They were all such a pleasure to work with and made this experience a pleasant one. I simply can't say enough about the level of excellent customer service and support I received. The refi itself...

Reply from New American Funding - Brandi Heine...

April 16th, 2025 04:51 PM

I'm thrilled to hear that your refinancing experience was pleasant and efficient. It was a pleasure working with you, and I truly appreciate your kind words about our team's customer service and support. Thank you for choosing me for your refinancing...

Shawna really cared about us and our experience. She went above and beyond to deal with complicated situations and find solutions, and spent time helping us understand the decisions to make each step of the way.

Reply from Shawna Clough

April 19th, 2025 04:24 PM

I'm thrilled to hear that you felt cared for and supported throughout the process. It was a pleasure to assist you and ensure you had a clear understanding of each step. Thank you for your kind words and for choosing New American Funding.

Laura is the most genuine and caring person to work with. It was a pleasure to go through this process with her and her team. She truly cares about your experience in the stressful steps towards home ownership. She takes her time to listen...

Reply from Owner

February 12th, 2026 11:49 PM

I'm delighted to hear about your positive experience with the home buying process. It was a pleasure assisting you, and I appreciate your kind words and recommendation. Thank you for recognizing the efforts of our team in making your journey...

Working with Laura and her team. Everyone had clear communication and they were available when questions arose. This is a stressful process for a new homeowner, and Laura and her team made me feel supported.

Reply from New American Funding - Laura Wells

April 11th, 2025 05:44 AM

I'm thrilled to hear that you felt supported throughout the process, Sarah. Clear communication is a priority, and I'm glad my team and I were able to be there for you when you needed us. Thank you for trusting us with your new home journey...

Patrick is great to work with on the lending! Especially with properties that are intricate and need a little extra effort. My clients and I were able to get a property closed under 20 days with him and while it was a tight timeline, he and...

Easy and fast

Reply from New American Funding - Laura Wells

April 3rd, 2025 06:45 AM

I'm glad to hear that your experience was easy and fast. It was a pleasure assisting you at New American Funding. Thank you for your positive feedback!

Laura Wells - New American Funding has received a review with 5 star rating from Mike M

Reply from Owner

February 12th, 2026 11:49 PM

Mike, thank you so much for the five stars. I'm thrilled that you had a positive experience with my service at New American Funding. Supporting clients like you is why I love what I do. If there's ever anything more you need or questions arise,...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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