New American Funding - Federal Way, WA

Federal Way, WA

4.93

(2,472)

Mortgage

Mortgage Loan Officer

Contact Info

(206) 333-4552

Federal Way, WA

https://www.newamericanfunding.com/branches/federalway

Search Reviews

Write a Review

4.93

(2,472)

Filter by Date

Range

Filter by Rating

5 Star

96%

4 Star

3 Star

2 Star

1 Star

The whole experience was seamless between Peter, Denise and Stewart Title

Reply from New American Funding - Peter Vander...

July 9th, 2025 03:55 PM

I appreciate you taking the time to share your experience, Robert. It's wonderful to hear that everything went seamlessly with Denise, Stewart Title, and myself involved. I'm glad we could provide you with a smooth process. If there's anything...

Nikki i great to work with.

Reply from Nikki Holley

July 15th, 2025 02:07 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Ben guided us through every step of the process. When there were challenges along the way he was always positive and reassuring.

Reply from Ben Wagenblast

July 11th, 2025 11:36 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

They did a fantastic job finishing the loan process with in short period of time. I have to appreciate the team on that, but communication at the end went worse, lotz of confusion, didn't even receive loan documents till closing date. It's...

Reply from Nikki Holley

July 7th, 2025 04:58 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Everyone on the team was very responsive during the entire process and willing to answer all of my questions explaining anything that was difficult to understand for a first- time homebuyer.

Reply from Crystal Williams

December 11th, 2025 08:25 PM

I'm thrilled to hear that our team's responsiveness made your experience as a first-time homebuyer smooth. It was my pleasure to assist you and ensure all your questions were addressed. Thank you for your kind words and for choosing Guild Mortgage....

Everything!

Reply from Ben Wagenblast

July 5th, 2025 08:02 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Easy to get ahold of and great advice.

Reply from Cory Alderman

July 5th, 2025 03:24 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Ben was great to work with and on top of the whole process with won communication and knowledge.

my experience was fine. I would say it was a notch below "great" and better than "okay" , but there is not an option in the survey for that. I have no real complaints, I'm just comparing this service to other mortgage companies I have used...

Reply from Cory Alderman

July 4th, 2025 02:57 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Laura was amazing to work with! She is sweet and funny and extremely hard working. She does what it takes to get you your new home. I thoroughly enjoyed working with her!

Reply from Owner

February 12th, 2026 11:49 PM

Thank you, Katie, for your kind words. I'm really glad to hear you enjoyed the process and appreciated the effort we put in to secure your new home. It was truly rewarding for me to work with you and make the experience both successful and...

281–290 of 2472

About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer