New American Funding - Federal Way, WA

Federal Way, WA

4.93

(2,472)

Mortgage

Mortgage Loan Officer

Contact Info

(206) 333-4552

Federal Way, WA

https://www.newamericanfunding.com/branches/federalway

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4.93

(2,472)

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Crystal Williams at Guild Mortgage is fantastic to work with! She’s responsive, knowledgeable, and always keeps my clients informed.

Reply from Crystal Williams

December 11th, 2025 08:25 PM

It was a pleasure working with you Daniel and helping your client to get to the finish line!

Drew was excellent about giving us the full picture of our refinance at the beginning and giving us updates as things developed. He answered our questions clearly and promptly. We had the impression that Drew was working hard to get us the...

Reply from Drew Daley

November 17th, 2025 06:06 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

As a Realtor, I've worked with many lenders- and Brandi Heinemeyer really stands out as one of the best. Her communication, professionalism, and attention to detail are exceptional. She kept both my clients and myself informed every step of...

Reply from New American Funding - Brandi Heine...

November 3rd, 2025 07:48 PM

Andrew, I truly appreciate your thoughtful feedback. It's great to know that my communication and attention to detail helped make the transaction smooth and stress-free for both you and your clients. Keeping everyone informed is always a key...

Because you guys are the best thank you

Reply from Crystal Williams

December 11th, 2025 08:25 PM

It's great to know you feel that way about the service you received. Thank you for your kind words, and if there's anything more I can do for you in the future, just let me know!

Cory and his team were great to work with! Our purchase situation was very complicated and Cory was there every step of the way to help us understand the process and feel more confident with every step! Thank you!

Reply from Cory Alderman

November 11th, 2025 09:32 PM

The whole team made it a great experience

Reply from Andrew Gray

November 10th, 2025 05:39 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Sam is very realiable. and hard working loan agent.

Crystal , Maria, and the entire team were helpful and communicative. They handled our home buying anxiety like professionals, and kept on top of things the entire time. I was never really caught by surprise during the process, and I knew what...

Reply from Crystal Williams

December 11th, 2025 08:25 PM

I'm glad to hear that you felt informed and supported throughout your home-buying journey. Managing the process smoothly and reassuring first-time buyers like yourself is always a priority. It's wonderful to know you have no regrets about choosing...

Shawna made our home-buying experience exceptional. Her professionalism, efficiency, and clear communication ensured that every step of the process was smooth and well understood. We are truly grateful for her guidance and expertise.

Reply from Shawna Clough

October 30th, 2025 03:44 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

My client lost $1200 of the seller credit

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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