New American Funding - Federal Way, WA

Federal Way, WA

4.93

(2,472)

Mortgage

Mortgage Loan Officer

Contact Info

(206) 333-4552

Federal Way, WA

https://www.newamericanfunding.com/branches/federalway

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4.93

(2,472)

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5 Star

96%

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1 Star

Great help when needed.

Reply from New American Funding - Brandi Heine...

February 9th, 2026 04:27 PM

I appreciate your feedback, Douglas. It's important to me to be there whenever assistance is needed, and I'm glad to have been of help. If you ever need further support or have questions, I'm here for you and Jeanelle anytime!

Rhonda made us feel seen and heard during this process. She made it feel smooth and easy on our end.

Reply from New American Funding - Rhonda Porte...

February 9th, 2026 07:44 PM

Madison, I appreciate your kind words and the 5-star rating. Making sure you felt seen and heard was a priority for me, and I’m glad to hear the process went smoothly from your perspective. Please feel free to reach out if you need anything...

Getting us qualified when i didnt think there was much of a chance, especially when I didn't have a credit score and my wife's wasn't very good

Reply from New American Funding - Laura Wells

February 8th, 2026 07:45 PM

I'm thrilled we could secure your approval, Duane. Navigating qualification challenges can be tough, and I'm glad I could help you find a solution. You were both wonderful to work with and made it possible to assist you with a new home! If...

Friendly helpful and easy

Reply from Sam My

February 18th, 2026 05:25 PM

I'm glad to hear that your experience felt friendly and straightforward, Chanthavone. Making the process easy for you is always a priority. If there's anything more I can do to help, just let me know.

You are the GOAT Crystal

Reply from Crystal Williams

February 20th, 2026 10:40 PM

It's always a pleasure working with you. Thank you for your continued support as your Preferred Lender!

Best in the game, lightning fast and beyond considerate. I will only Refer Rhonda and NAF. Thank you!

Reply from Owner

May 12th, 2026 02:29 PM

Thank you so much, Cody! It has been such a joy to be part of your family's homeownership journey — from your first home to this move-up purchase in Buckley! Helping families put down roots in Pierce County and across Washington State is what...

Rhonda and the rest of the team are extremely proficient at what they do. They were paramount in the acquisition of our home and will be the only ones I refer to friends and family.

Reply from New American Funding - Rhonda Porte...

February 5th, 2026 06:51 PM

Cody, I'm truly glad to hear that you had such a positive experience with my team and me. Assisting in your home acquisition was a pleasure, and I appreciate your trust in referring us to your friends and family. Thank you for taking the time...

I love working with people who match my hustle and Brandi is definitely that and more! She is a true high level communicator and even when we ran into a snag she was quick to call with a solution.

Reply from Owner

February 9th, 2026 04:28 PM

I appreciate your feedback, Missi! It's great to work with someone who values effective communication as much as I do. I'm glad I could help address any issues swiftly and keep everything on track. If there's ever anything else youneed, feel...

Brandi is a high level communicator. We were informed every step of the process. Even when we ran into a snag, Brandi was quick to call with a solution.

Reply from New American Funding - Brandi Heine...

February 9th, 2026 04:29 PM

I appreciate your feedback, Missi! It's important to me to keep you informed throughout the process, and I'm glad that my communication helped. I'm always ready to address any hurdles promptly and find solutions. I look forward to working together...

ever went on smoothly. All process were explained at the beginning of loan application. We could follow up with loan progress on the website and what is needed by loan officer. Everything went on smoothly and we are happy customers.

Reply from Tony Cox

February 10th, 2026 03:27 PM

I'm glad to hear that your experience was smooth and that you felt well-informed throughout the loan process, Charles. It's great to know you were able to keep track of everything with ease. If you have any further questions or need assistance...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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