Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The staff answered my questions whenever I reached out.
knowing the reason for rate change would have been great. knowing rate sooner than day before closing would have been great. a rate closer to 2.75 would have made more sense.
If I could give zero stars I would! That being said! This company’s unorganized approach, lack of communication and lack of urgency! Have hurt 3 families in the process to get the job done. I have no idea how someone could give these ppl a...
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Reply from Owner
April 12th, 2021 10:01 PM
Hello Terry. We have received your feedback and value your opinion. We strive for excellent service and are surprised by your comments. Would you be able to call our local Fort Wayne branch and speak to the Manager? ************. We would be...
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Communication.
overall Customer Service and knowing how to work with first time buyer, quick response and always made so convenient for us if we had questions or concerns!! Thanks Again
Fantastic Experience. We used them to purchase our new home. The process was fast and easy. highly recommend to anyone purchasing a new home
Reply from Nick Staker
April 10th, 2024 07:38 PM
Thank you for sharing your five-star experience, Erica! We are honored that you allowed our team to help you and your family with your first home purchase! We hope you live many happy years there!
Answered every question I had promptly, and was patient with my changes when the arose
Nick ensures you that he is in your corner. His follow up is the best I have ever seen. His communication is clear and makes sure you are taken care of.
Better communication.
The whole process was super easy. Thank you!
4321–4330 of 5151
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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