

Northpointe Bank - North Charleston, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8 AM to 6:30 PM(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Paul and his team made sure everything went smoothly from start to finish. They were quick to respond to questions and were very patient. I would highly recommend them!
Reply from Paul Munsie - Northpointe Bank
May 5th, 2026 05:24 PM
It sure helps to have such wonderful clients! Special thanks to you both and I am so happy my dedicated team could help you 24/7. No call waiting or after-hours blocks. We always want to be there for you. I wish you many years of blessing in...
read more
Everyone was fantastic!!
Reply from Paul Munsie - Northpointe Bank
April 30th, 2026 02:49 PM
You and Vince were fantastic! What a pleasure to work with you, as you were so responsive! You went out of town for a week, and we had you approved before you came home! Congratulations on your new home. We should all do coffee one morning...
read more
! Everything went smooth and really appreciated that Northpoint Bank works with self-employed customers
Reply from Paul Munsie - Northpointe Bank
April 3rd, 2026 05:03 PM
Juaquin - You were a great self-employed professional and a pleasure to work with! Looking forward to helping you again when you need it! Paul
Paul was great to work with. Explain everything to us in way easy to understand and was able to give examples in order to understand completely what the loan consisted on. He made us feel comfortable and we felt comfortable to ask questions...
read more
Reply from Paul Munsie - Northpointe Bank
March 31st, 2026 06:33 PM
Mayra - Thanks so much! It was great to be able to help you and your family. I will be here when you are ready again!
Paul was a very knowledgeable and professional person work work with.
Reply from Paul Munsie - Northpointe Bank
January 28th, 2026 12:36 AM
Delightful clients! I am thankful for your positive review! Paul
Difficult situation requiring significate follow up and patienc.
Reply from Paul Munsie
December 30th, 2025 03:10 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Paul & Carol Melton were great! attentive, fast to respond, and anticipated my needs.
Reply from Paul Munsie
November 15th, 2025 02:07 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Paul knows his stuff, and he makes the homebuying process seamless, easy, and stress-free. Highly recommend! He’s also the guy you want to talk to if you are self-employed! Awesome buying options available.
Reply from Paul Munsie Northpointe Bank Nmls#2...
January 28th, 2026 12:38 AM
Danny, thanks for your kind words. With over 24 years of experience in the mortgage business, I guess I learned a thing or two! Thanks for placing your confidence in me!
Paul is your guy! With a wealth of knowledge and years of experience, Paul is truly the best man for the job. Great experience!
Reply from Paul Munsie Northpointe Bank Nmls#2...
January 28th, 2026 12:40 AM
Thanks for placing your confidence in me for your mortgage! I love doing what I do!
Paul and his team were very easy to work with. They worked extremely hard and in a very short time to be able to approve this loan and get me the approval I needed for my first house. After dealing with a bad online lender I wasn't really sure...
read more
Reply from Paul Munsie
July 9th, 2025 05:01 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
11–20 of 48
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender