

Northpointe Bank - North Charleston, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an...... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
My home our hase was fast and efficient and I was treated with professionalism and Jim and team were very confident and responsive
Reply from Jim Van Law - Northpointe Bank
June 16th, 2026 01:14 PM
Darren, Thank you for sharing your experience! Hope you enjoy your new home.
Jim not only exceeded expectations and delivered above our previous best experience, he went beyond what we even thought to hope for or consider.
Reply from Owner
June 16th, 2026 01:14 PM
Emily, I'm thankful for your kind words and pleased to hear that your experience surpassed even your highest expectations. Going beyond what's expected is something I strive for
Exceeded not only our expectation and best previous experience, Jim delivered service beyond what we would have thought to hope for or consider
Reply from Jim Van Law - Northpointe Bank
June 10th, 2026 08:29 PM
Emily, thank you. I am so happy for you guys.
Jim is simply the best of the best! Flawless execution from start to finish. Thank you
Reply from Owner
June 16th, 2026 01:15 PM
Steve, I appreciate your kind words. It was a privilege to assist you from start to finish.
Jim and the entire Northpointe team are simply incredible! Thank you so much.
Reply from Jim Van Law - Northpointe Bank
June 10th, 2026 01:41 PM
Steve, so happy for you and Emily. Enjoy your beautiful new home.
This is my third loan with Jim and everything went according to plan! Jim and his team went from offer to close in 14 days; it was quick and efficient!I I would highly recommend to any first time buyer or investor!
Reply from Jim Van Law - Northpointe Bank
June 10th, 2026 12:17 PM
Jessica, I appreciate your continued trust and am pleased to hear that everything went smoothly with your third loan. It's great to know that our team was able to meet your expectations with a quick and efficient process. Thank you for recommending...
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Provided the ability to close quickly, which was a primary reason that our offer was accepted.
Reply from Jim Van Law - Northpointe Bank
June 9th, 2026 05:29 PM
Russell, I appreciate your feedback and am glad that the ability to close quickly helped in getting your offer accepted.
Appreciated the follow ups and staying on top of everything that needed to be done. Also appreciated the quick closing timeline and flexibility. Jim always had answers to questions and was very responsive.
Reply from Jim Van Law - Northpointe Bank
June 9th, 2026 04:54 PM
Cameron, I appreciate your kind words and am glad to hear that my responsiveness and follow-ups made a positive impact on your experience. Enjoy your new home!
They were great in outlining what I needed to close.
And they made the process seem less and straightforward.
Reply from Jim Van Law - Northpointe Bank
June 3rd, 2026 07:37 PM
Morenike, I'm pleased to hear that the process felt straightforward for you and that the necessary steps were clearly outlined.
Jim was great and easy to work with!
Reply from Jim Van Law - Northpointe Bank
June 3rd, 2026 01:13 PM
Jake, I appreciate your kind words and am pleased that you found the process easy while working with me.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Addresses and Serving Areas
Serving
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender
0 Professionals at Northpointe Bank - North Charleston
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