Northpointe Bank - North Charleston, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8 AM to 6:30 PM(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Very informative and helpful. this was my first home perches and Jim and the whole team answered all of my questions with no judgment
Reply from Jim Van Law - Northpointe Bank
September 20th, 2026 06:50 PM
Josh, I'm glad to hear that you found the process informative and helpful during your first home purchase. Enjoy your new home!
Always a pleasure working with Jims team!
Reply from Jim Van Law - Northpointe Bank
September 18th, 2026 01:24 PM
Kandi, Thank you for your kind words. Appreciate you!
It was good enough.
Reply from Jim Van Law - Northpointe Bank
September 12th, 2026 03:31 PM
LOL.....Yes sir. Glad I was able to save this loan for you. Enjoy your new home. Congratulations.
experience wasn't as stressful as I was afraid it was going to be because our representative campus well informed and up-to-date on the process
Reply from Paul Munsie
September 10th, 2026 01:04 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Mr.Jim Van Law and his team made my home loan experience a breez. I was updated as the loan reached each step throughout the process. I had a weeklong vacation in the middle of the loan process and Jim and his team accommodated seamlessly without...
read more
Reply from Jim Van Law - Northpointe Bank
September 2nd, 2026 01:19 PM
I appreciate the kind words. I am glad that your loan experience was smooth and hassle-free. Hope you had a blast on your vacation. I told you it would be fine. :)
Jim, you made the process easy and answered all our questions in a timely manner
Reply from Jim Van Law - Northpointe Bank
September 2nd, 2026 01:17 PM
Jennifer, I appreciate your kind words. I'm pleased that I could make the refinancing process smooth for you and address your questions promptly. If you need anything else, please feel free to reach out.
Paul and his team were proactive on all items of the transaction and attempted to get the best possible loan for us.
Reply from Paul Munsie
September 7th, 2026 01:04 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Jose O M
Reply from Owner
August 29th, 2026 02:21 PM
Jose, thank you for your 5 Star review. Enjoy your new home!
Working with the financial institutions could be a bit frustrating because of the many factors involved.working with Jim , was such an amazing and Eze prosses . I am very happy to work with visionary individual and Jim. Is definitle one of...
read more
Reply from Jim Van Law - Northpointe Bank
August 28th, 2026 03:13 PM
Jose, I appreciate your kind words and am pleased to hear that your experience felt smooth and straightforward. It's great to know that I could provide the support you needed during the process. Thank you for trusting me with your home purchase....
read more
Jim was proactive, thorough and well informed
Reply from Jim Van Law - Northpointe Bank
August 28th, 2026 03:13 PM
Chris, I appreciate your kind words. Hope you guys have a great rest of 2026.
10 of 436
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender