Northpointe Bank - North Charleston, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM(Open now)
Wed
8 AM to 6:30 PM
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Reviews from Web
Paul was fantastic
Reply from Paul Munsie - Northpointe Bank
August 24th, 2026 06:40 PM
No - You were even better than fantastic, Diane. You are a really focused person, and you were so responsive to help get this loan to a successful close! It was a pleasure to help you!
Jim and his team were super responsive and professional. Our Loan was processed and approved in record time. Jim was very courteous and always available to answer questions. I give him 5 stars and would recommend him again and again
Reply from Owner
August 22nd, 2026 02:41 PM
Ana, I appreciate your kind words and am happy to hear that you found our team responsive and professional. It's great to know that the loan process met your expectations. Thank you for your recommendation!
Jim and his team were extremely responsive and professional! They got our Loan approved in record time. I would definetely recommend him and use his services again in the future
Reply from Jim Van Law - Northpointe Bank
August 22nd, 2026 02:45 PM
Ana, I appreciate your kind words!! Your home is breathtaking. Congratulations.
Jim was amazing to work with! He was so patient and clarified all the questions we had as first time home buyers! Couldn't have imagined a better experience!
Reply from Jim Van Law - Northpointe Bank
August 21st, 2026 05:09 PM
Genny, I appreciate your kind words. It's great to know that my patience and clarification were helpful to you. Thank you for sharing your positive experience!
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Jordan L
Reply from Owner
August 13th, 2026 05:52 PM
Jordan, Thank you for your 5 star review! Enjoy your new home.
When we had first contacted our agent she Had suggested we use Jim Van Law And we are berh very glad we did we had many questions being first time home buyers and they where all answered kindly and is a way that didn't make us feel dumb for...
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Reply from Jim Van Law - Northpointe Bank
August 13th, 2026 05:52 PM
Jordan, I'm pleased to hear that you felt comfortable asking questions and getting clarification throughout the process. It's great to know that your experience from offer to closing was positive.
This was a unique quick closing needed and the Northpointe Team were patient with me. I am a 28 year real estate broker and have utilized many different lenders for myself or clients. Northpointe were very hands on and helped in this rushed...
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Reply from Owner
August 10th, 2026 06:49 PM
Ellen, I appreciate your kind words and am pleased that we could assist with your quick closing needs. It’s rewarding to know that our hands-on approach made a positive impact on your experience, especially given your extensive background in...
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Though there were some aggravations as you know, I am very aware of your efforts and continued excellent communications. I am also aware this was a quick time line closing and your team put great efforts into this closing successfully. Thank...
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Reply from Jim Van Law - Northpointe Bank
August 10th, 2026 12:38 PM
Ellen, I appreciate your acknowledgment of our efforts and communication throughout the process, especially given the quick timeline. I'm grateful for the support of Elizabeth and Sebastian in making this closing successful. Thank you for your...
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I had an absolutely wonderful experience working with Jim Law at North Point. From our very first conversation, Jim proved to be an exceptional loan officer who genuinely cares about his clients. He was professional, incredibly knowledgeable,...
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Reply from Jim Van Law - Northpointe Bank
August 8th, 2026 12:40 PM
Kristine, thank you for your kind words. I'm pleased that you found the mortgage process smooth and stress-free. Ensuring a quick and seamless transaction is always my goal, and I'm glad I could meet your expectations. Your recommendation means...
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would reccommend jim to anyone, such a pleasure working with him!
Reply from Jim Van Law - Northpointe Bank
August 5th, 2026 04:55 PM
Arland, I appreciate your kind words and recommendation. It was a pleasure working with you as well.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender