Ruoff Mortgage - Niles, MI

Niles, MI

4.91

(527)

Mortgage

Mortgage Loan Officer

Contact Info

(269) 340-5925

Niles, MI

https://www.ruoff.com/lending-centers/niles

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.91

(527)

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5 Star

95%

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1 Star

Ryan fought for our business and did a great job in the beginning. Towards the end I it seemed like we were a nuisance.He said him or Ron would be at closing and neither showed, Ron did apologize that he couldn’t make it. In the end we still...

Ron Rogers really listened and gave me feedback on everything that I was talking to him about. He made my wife and I the happiest in making our dream come true. Both Karen and Ron were the most wonderful to work with. They are both funny and...

Ron Rogers really listened and gave me feedback on everything that I was talking to him about. He made my wife and I the happiest in making our dream come true.

Just closed on our home and wanted to give Tammy Graff a shout out for making the process easy and stress free. This has been the most pleasant experience of all the home I have purchased.

Reply from Owner

September 5th, 2024 07:27 PM

I'm thrilled to hear you had such a positive experience, Ray! Your kind words are greatly appreciated. It's always my goal to make the mortgage process as stress-free as possible for my clients. Hearing that this was the most pleasant home...

Overall the experience was very pleasant. I've worked with many mortgage companies over the last 25 years and Ruoff has so far been the best in terms of communication and process. Thank you Tammy for making it easy and stress free.

Reply from Tammy Graff, Ruoff Mortgage

March 18th, 2026 06:35 PM

You are so welcome Ray! I truly enjoyed working with you and Anna. You made my job so much easier!

Very responsive Karen was on top of things and so was the rest of the team. Was a real joy to work with.

Timely responses and quick processing.

Knowledge and understanding

Reply from Tammy Graff, Ruoff Mortgage

March 18th, 2026 06:35 PM

Thanks so much for your review and the perfect rating, Jean! I'm thrilled to hear that you found my knowledge and understanding helpful. At Ruoff Mortgage, we truly value client feedback and I'm glad to know you had a positive experience. If...

Good service

Reply from Tammy Graff, Ruoff Mortgage

March 18th, 2026 06:35 PM

Thank you for taking the time to share your feedback, Anna. I'm glad to hear that you had a good experience with our service at Ruoff Mortgage. Your satisfaction is our highest priority, and we strive to continually improve our service. Your...

My experience went extremely well with Ruoff mortgage. My refi was quick most painless and was over before I knew it. Very good company to work with.

Reply from Owner

May 29th, 2024 08:35 PM

Hello Jennifer. We are happy to hear that your refi experience with us was quick and painless. Thank you for sharing your positive feedback and for choosing Ruoff Mortgage for your lending partner.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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