Ruoff Mortgage - Niles, MI

Niles, MI

4.91

(527)

Mortgage

Mortgage Loan Officer

Contact Info

(269) 340-5925

Niles, MI

https://www.ruoff.com/lending-centers/niles

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.91

(527)

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5 Star

95%

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Every step was so organized and on time that we were able to close eight days earlier than expected This could not have been done without the help of Tammy Graff

Reply from Tammy Graff, Ruoff Mortgage

March 18th, 2026 06:35 PM

It's fantastic to hear that you were able to close earlier than expected, Benjamin! I'm thrilled I could assist with the process and make it a smooth experience for you. It was a pleasure working with you on your mortgage process at Ruoff Mortgage....

Everything was so smooth. Top notch experience

Reply from Ron Rogers

September 26th, 2024 03:04 PM

I'm really glad to hear that you had a smooth experience, Edward. At Ruoff Mortgage, it's our mission to ensure top notch service to our customers. Your kind words and the perfect rating mean a lot. If you ever need any further assistance,...

Made a Swedish guy who knew nothing about how house buying works here actually understand it all fully 👍😊

Reply from Ron Rogers

September 22nd, 2024 07:57 PM

I'm thrilled to hear that you found our home buying process easy to understand, Mattias. Your positive experience is exactly what we strive for at Ruoff Mortgage. As a fellow Swede, I understand how different our systems can be. It was a pleasure...

Stacy Deitrich, Ruoff Mortgage has received a review with 5 star rating from Mike K

Reply from Owner

September 13th, 2024 01:11 PM

I'm thrilled to know that your experience with me at Ruoff Mortgage was worth a 5-star rating, Mike! It was indeed a pleasure working with you. Your feedback makes my day brighter. I look forward to assisting you again in the future. Stacy...

Stacy was always quick to respond and follow up.

Reply from Stacy Deitrich, Ruoff Mortgage

April 7th, 2025 05:57 PM

I'm glad to hear that you appreciated my responsiveness and follow-ups. It was a pleasure assisting you, Michael. Thank you for your feedback and for choosing Ruoff Mortgage.

The Loan officers great attitude and positive reinforcement even when things looked questionable. I am a happy new home owner

Reply from Fern Hollingshead, Ruoff Mortgage

September 20th, 2024 02:11 PM

I'm absolutely thrilled to hear that you're happy with your new home, Jason! Helping clients successfully navigate through the sometimes uncertain mortgage process is what makes our job so rewarding. Your positive feedback means the world to...

Surprise fees

On the preliminary closing disclosure, the purchase price was listed $2,000 more, and the appraisal fee was not listed as paid. So our mortgage was then reduced by $2,000 which we were surprised it was done that way. Who made the mistake on...

Reply from Stacy Deitrich, Ruoff Mortgage

September 9th, 2024 01:45 PM

Thank you, Karl, for your honest feedback regarding your recent experience with Ruoff Mortgage. I sincerely regret the miscommunication and any inconvenience it may have caused you along the way. Your comments about the purchase price discrepancy...

I noticed that Stacy was very helpful. She was fast to respond to any questions I had! She had great knowledge of everything.

Reply from Stacy Deitrich, Ruoff Mortgage

September 6th, 2024 04:05 PM

I'm absolutely delighted to hear that you found our services to your satisfaction, Bailee! Speed and knowledge are indeed two core values I strive to uphold in my role. I truly appreciate you taking the time to share your feedback and rate...

This was my first time getting a house. My first going through a Lender and Realtor also. It was an interesting journey, to say the least. There were a lot of to do list items. It took almost 8mo to get to what they call Closing!There were...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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