Ruoff Mortgage - Niles, MI
Niles, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Guided me easily through the whole process! Super friendly and knowledgeable! Made the whole process not stressful at all
Reply from Tammy Graff, Ruoff Mortgage
March 18th, 2026 06:35 PM
I am so glad I was able to make this a happy experience for you!!
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Fern Hollingshead, Ruoff Mortgage
Fern Hollingshead, Ruoff Mortgage has received a review with 5 star rating from Willie H
Reply from Owner
January 29th, 2025 12:00 AM
Thank you Willie! I enjoyed working with you and Niki. Please let me know if I can be of service in the future.
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Fern Hollingshead, Ruoff Mortgage
Kelly and Fern in the Niles office are great to work with. They are very knowledgeable and professional! They are very responsive to emails and kept us updated and informed thru the whole process. I would recommend them to anyone looking for...
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Reply from Owner
January 29th, 2025 12:00 AM
Thank you so much for your positive feedback and kind words, Crystal! Kelly and I are thrilled to hear that you are pleased with our mortgage process. It's wonderful to know that you appreciated our responsiveness and professional approach....
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Fern Hollingshead, Ruoff Mortgage
Fern Hollingshead is a skilled mortgage lender. She really cares about people and helps buyers make wise choices. Her communication from start to finish makes buying - and closing - as easy as possible.
Reply from Owner
January 29th, 2025 12:00 AM
Thank you so much, Chris, for your review and for the perfect rating. I always strive to provide the best possible service to our clients, and your feedback is a great encouragement. I truly appreciate your trust and business. I look forward...
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Fern Hollingshead, Ruoff Mortgage
Ruoff has provided 2 home loans for me in less than a year and my experience has been phenomenal. Fern was great she was also accessible for help or questions. She made the whole process very smooth. I would recommend Ruoff to anyone wanting...
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Reply from Owner
January 29th, 2025 12:00 AM
Thank you so much for your kind words, Jeromy. I'm thrilled to hear that you've had such a great experience with Ruoff Mortgage. I always strive to make the loan process as smooth and painless as possible. Your recommendation means a lot to...
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Very efficient, quick to respond, and helpful
Reply from Ron Rogers
January 27th, 2025 08:49 PM
I'm thrilled to hear that you were pleased with our efficiency and responsiveness, Steven. Helping clients like you is truly the best part of my job at Ruoff Mortgage. I appreciate your kind words and the top-notch rating. Looking forward to...
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Friendly and knowledgeable staff. Easy to work with and very helpful.
Friendly and knowledgable staff. Easy to work with and very helpful.
Tammy Graff, Ruoff Mortgage has received a review with 5 star rating from Shannon R
Reply from Owner
February 3rd, 2025 06:39 PM
Shannon, thank you so much for this amazing review! It was an absolute pleasure working with you on your home loan. Helping you achieve your homeownership dreams is the most rewarding part of my job here at Ruoff Mortgage. I really appreciate...
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Great Communication and Patience with Me
Reply from Tammy Graff, Ruoff Mortgage
March 18th, 2026 06:35 PM
I'm so pleased to hear your positive feedback, Shannon! I strive to provide excellent communication and patience to all my clients at Ruoff Mortgage. It's fantastic to know that you've had a 5-star experience. Your satisfaction is my top priority....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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